Deleted personal folders from available info services list

E

Ed

Workstation OS XP Pro, Outlook 2K SP3. My customer deleted personal folders
from services list by mistake.

I tried configuring Outlook again on a different profile but personal
folders are still missing.

I also tried file, new, personal folders file (.pst). I recieved error - The
message interface has retured an unknown error. If the problem persists,
restart Outlook. I restarted Outlook and problem continues.

How can I recreate this service?

Thanks
 
L

Lanwench [MVP - Exchange]

Ed said:
Workstation OS XP Pro, Outlook 2K SP3. My customer deleted personal
folders from services list by mistake.

I tried configuring Outlook again on a different profile but personal
folders are still missing.

I also tried file, new, personal folders file (.pst). I recieved
error - The message interface has retured an unknown error. If the
problem persists, restart Outlook. I restarted Outlook and problem
continues.

How can I recreate this service?

Thanks
Click to expand...

Do a detect/repair of Outlook (get your installation media handy) and see if
that resolves the problem.
 
B

Brian Tillman

Ed said:
Workstation OS XP Pro, Outlook 2K SP3. My customer deleted personal
folders from services list by mistake.

I tried configuring Outlook again on a different profile but personal
folders are still missing. ....snip...
How can I recreate this service?
Click to expand...

Tools>Services>Add to add the Personal Folders server, pointing it at the
old PST.
 
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