deleting a large unsent message from outbox

M

Malia

I tried to send an e-mail with a very large attachment. I realized the file
was too large and tried to stop it from sending, but now it appears to be
stuck in my outbox, causing other unsent messages to pile up behind it. When
I click on it I receive an error message saying it cannot be opened because
Outlook has already started to send it. I tried to just hit delete but
nothing happens. Plus, if I close Outlook I can't re-open it without
restarting my computer. When I restart my computer it prompts me to open
Outlook in safe mode. While in safe mode I still can't delete the large
e-mail.
 
B

Brian Tillman

Malia said:
I tried to send an e-mail with a very large attachment. I realized
the file was too large and tried to stop it from sending, but now it
appears to be stuck in my outbox, causing other unsent messages to
pile up behind it. When I click on it I receive an error message
saying it cannot be opened because Outlook has already started to
send it. I tried to just hit delete but nothing happens. Plus, if I
close Outlook I can't re-open it without restarting my computer. When
I restart my computer it prompts me to open Outlook in safe mode.
While in safe mode I still can't delete the large e-mail.

Click File and check Work Offline. Close and then restart Outlook. Delete
the message. Click File and uncheck Work Offline.
 
M

Malia

wow, thank you!



Brian Tillman said:
Click File and check Work Offline. Close and then restart Outlook. Delete
the message. Click File and uncheck Work Offline.
 

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