denial appropriate permission to receive my own emails in Outlook

L

Leonie Lamb-d'Huy

Greetings!
Since I started to use OUTLOOK 2002 (Office SP3) on my computer (Windows XP)
I CANNOT RECEIVE mail in this programme : "you do not have appropriate
permission to perform this task"when I click on send/receive . However I am
able to SEND mail. My ISP helpdesk says this is an absolute Microsoft
Problem.
Since I am the owner and the only user of this apparatus, I have never
bothered to set administrator or user accounts or passwords .
Puzzling is that the account test for this programme shows as sender both my
married and maiden name, followed by my first name, while I am always
operating under my maiden name only. Could iot be that a registration or
activation mistake is the cause?
Anyhow, what is the remedy?
Thanks for your attention.
Leonie
 
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