Desktop alert in Outlook 2003

[liam]

I've tried turning on the new desktop alert in Outlook
2003 but it never works when anything comes into my inbox.

I configured it within the e-mail advanced options tab.
Is there anything further I need to do?

thanks

 

[Conrad Pfleging]

Just out of curiosity, what is that? I've seen several folks mention it,
but nobody has said what it is exactly. What is supposed to do?

 

[Patricia Cardoza - [MVP Outlook]]

Do you have rules that move messages away from your Inbox? What type of
account are you using?

 

[Liam]

I am connecting to a POP3 server, yes I do have rules
that take messages away from the Inbox. For this reason I
sent a message to myself from different accounts that
would not be moved to test this.

If it only works for Exchange accounts it seems a shame.

 

[Kim W]

Most of our beta users here are getting this problem
also, even with no rules enabled.

It works on my notebook, not on my desktop, even though
the thing is enabled.

 

[Kim W]

I've found the problem -

disable cached mailbox, desktop alerts don't work.
enable caching, it works.

(this is with an Exchange 5.5 backend)

 

[Liam]

Ok, I'm running a POP3 account and Hotmail so I don't
think I have that caching option unless I use an Exchange
server. Hopefully this functionality won't just be for
Exchange?

 

[Ken Slovak - [MVP - Outlook]]

The desktop alerts only work for Exchange when in cached mode to
prevent very slow downloads from the EX server. For POP emails it
works for automatic send/receives but not for manual ones. This is for
beta 2 refresh. In earlier versions desktop alerts were somewhat funky
sometimes for POP accounts.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Lead Author, Professional Outlook 2000 Programming, Wrox Press
Lead Author, Beginning VB 6 Application Development, Wrox Press
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