Desktop ICONS disappeared/changed

[John Blaustein]

Further follow-up...

Today, all icons are restored, but Office Update still won't work.

Very odd.

John

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]

Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[Peter Foldes]

Did you already back up what you need. Like JoAnn said "it does not sound good"
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Further follow-up...

Today, all icons are restored, but Office Update still won't work.

Very odd.

John

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]



Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[Peter Foldes]

Did you already back up what you need. Like JoAnn said "it does not sound good"
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Further follow-up...

Today, all icons are restored, but Office Update still won't work.

Very odd.

John

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]



Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[Peter Foldes]

Did you already back up what you need. Like JoAnn said "it does not sound good"
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Further follow-up...

Today, all icons are restored, but Office Update still won't work.

Very odd.

John

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]



Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[Peter Foldes]

Did you already back up what you need. Like JoAnn said "it does not sound good"
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Further follow-up...

Today, all icons are restored, but Office Update still won't work.

Very odd.

John

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]



Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[Peter Foldes]

Did you already back up what you need. Like JoAnn said "it does not sound good"
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Further follow-up...

Today, all icons are restored, but Office Update still won't work.

Very odd.

John

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]



Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[Peter Foldes]

Did you already back up what you need. Like JoAnn said "it does not sound good"
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Further follow-up...

Today, all icons are restored, but Office Update still won't work.

Very odd.

John

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]



Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[Peter Foldes]

Did you already back up what you need. Like JoAnn said "it does not sound good"
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Further follow-up...

Today, all icons are restored, but Office Update still won't work.

Very odd.

John

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]



Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[Peter Foldes]

Did you already back up what you need. Like JoAnn said "it does not sound good"
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Further follow-up...

Today, all icons are restored, but Office Update still won't work.

Very odd.

John

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]



Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[JoAnn Paules [MSFT MVP]]

Have you run a Scandisk yet?

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]

Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[JoAnn Paules [MSFT MVP]]

Have you run a Scandisk yet?

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]

Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[JoAnn Paules [MSFT MVP]]

Have you run a Scandisk yet?

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]

Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[JoAnn Paules [MSFT MVP]]

Have you run a Scandisk yet?

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]

Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[JoAnn Paules [MSFT MVP]]

Have you run a Scandisk yet?

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]

Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[JoAnn Paules [MSFT MVP]]

Have you run a Scandisk yet?

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]

Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[JoAnn Paules [MSFT MVP]]

Have you run a Scandisk yet?

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]

Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[JoAnn Paules [MSFT MVP]]

Have you run a Scandisk yet?

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn,

I had the same thought. I have backups of all data.

I just ran a complete AVG scan of all files and it found nothing.

The Office Update error page had a link to send an e-mail to MS for help.
I've done that and will report back here when I get a response. I think
this has something to do with installer files because when I check
properties of a non-MS app with a changed icon and click Change Icon, I
get an error about an installer file missing.

John

This would concern me enough to start backing up my important files. I
don't know what's causing it but it doesn't sound good.

--

JoAnn Paules
MVP Microsoft [Publisher]

Another follow-up.....

Now, other desktop icons are disappearing, being replaced with the
generic DOS-style icon.

Help!

John

 

[JoAnn Paules [MSFT MVP]]

John -

I was talking to my husband about this. He said it happens to him at work
often. He said just reboot and everything will be fine. He said it's always
the same icons that go first too. Something about something stepping on the
part of the RAM where this info is stored.

I've learned that he's usually right. And yes, I've told him that I say
that.

 

[JoAnn Paules [MSFT MVP]]

John -

I was talking to my husband about this. He said it happens to him at work
often. He said just reboot and everything will be fine. He said it's always
the same icons that go first too. Something about something stepping on the
part of the RAM where this info is stored.

I've learned that he's usually right. And yes, I've told him that I say
that.

 

[JoAnn Paules [MSFT MVP]]

John -

I was talking to my husband about this. He said it happens to him at work
often. He said just reboot and everything will be fine. He said it's always
the same icons that go first too. Something about something stepping on the
part of the RAM where this info is stored.

I've learned that he's usually right. And yes, I've told him that I say
that.