Disabling password feature on Personal Folders

J

Janeen Lewis

I've upgraded from Outlook 2000 to 2002 and set up the
user's Outlook profile. I go to add his Personal Folders
and browse to his saved .pst file and the system asks us
for an outlook password. I enter his Outlook password and
I get the message that it is incorrect. The problem is the
user says he never password protected his .pst file. So
how do I - or can I - remove the password protection so
that I am able to add his Personal Folders?

Any help is greatly appreciated!
 

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