Hi,
If you're viewing the printed document on-screen, you can view notes by
resting the pointer on the note reference mark (note reference mark: A
number, character, or combination of characters that indicates that
additional information is contained in a footnote or endnote.) in the
document. The note text appears above the mark. If the note text does not
appear, click Options on the Tools menu, click the View tab, and then
select the ScreenTips check box.
You can also display footnotes or endnotes in a note pane (pane: A portion
of the document window bounded by and separated from other portions by
vertical or horizontal bars.) at the bottom of the screen by switching to
normal view (normal view: A view that shows text formatting and a
simplified page layout. Normal view is convenient for most editing and
formatting tasks.), and clicking Footnotes on the View menu. If a message
appears, click View footnote area or View endnote area, and then click OK.
In the note pane, click All Footnotes or All Endnotes.
If you've saved the document as a Web page, Microsoft Word automatically
moves the footnotes and endnotes to the end of the Web page. To view notes
on a Web page, click the note reference mark (note reference mark: A
number, character, or combination of characters that indicates that
additional information is contained in a footnote or endnote.) to follow a
hyperlink (hyperlink: Colored and underlined text or a graphic that you
click to go to a file, a location in a file, a Web page on the World Wide
Web, or a Web page on an intranet. Hyperlinks can also go to newsgroups and
to Gopher, Telnet, and FTP sites.) to the note text.
If you delete an area of text that contains note reference marks, Word also
deletes the corresponding note text. If you accidentally delete a note
reference mark, click Undo .
This info comes up on Office online search as a question "Some of the
footnotes or endnotes have disappeared."
Hope this helps
Regards