Disk Based Problem

J

jacksain

I have been having problems configuring my guestbook form to send a
notification e-mail when an entry is made. My hosting provider advises that
the site is published as a "Disk based web" and must be changed before the
form will accept e-mail notification. (I use Frontpage 2003 & WinXP Pro)
I had not had this problem with my former hosting provider.
In any event, the provider has been less than clear as to how to correct the
situation.
Anyone have any suggestions?
 
W

Wes

Many times the host webmaster either don't know how to configure his
settings or is just too lazy to do so.

As you can see from your own observation "the provider has been less than
clear as to how to correct the situation.

That combined with "I had not had this problem with my former hosting
provider" should give you a clue as to how much your host knows about
configuring his software.

Find another host.
 
J

jacksain

Rob,

The provider insists that the site is published as a Disk Based WEB.
I have attempted to modift parameters directly on the server by opening the
remote site in Frontpage; but Frontpage will not accept the e-mail address
for notification.
 
J

jacksain

Geoff,

Yes, extensions are installed... if fact, in the course of trying to
resolve this problem, the provider has reinstalled the extensions several
times.

Jack
 
T

Thomas A. Rowe

You have to manually add the email address to the guest book, can not be done via the dialog.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
 
J

jacksain

Rob,
The guestbook url http://www.federali.com/guestbook.htm
FrontPage extensions are installed, in fact, recently reinstalled.
I initially created the guestbook form on my disk based web and published to
the remote site. Since then, I tried installing a new Guestbook directly on
the remote site with the same result. FrontPage will not accept the e-mail
notification entry to the form properties.

Your interest is appreciated.
Jack
 
J

jacksain

Tom,
I'm afraid that you are way ahead of me... How do you do that manually?
The only way I know of doing it is by opening the form's properties.

Jack
 
T

Thomas A. Rowe

Create a regular feedback form with an email address, then switch to HTML / Code view and copy the
part with the email address, then open the guest book form and paste in the code and change the
email address as requires. Basically the guest book component is not designed to send emails.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
 
J

jacksain

Tom,

Interesting... I'll give that a shot tomorrow.
However, why does FrontPage provide a guestbook properties dialog to add an
E-Mail address if the guest book component is not designed to send emails?

Thanks,
Jack
 
G

Geoffw

as Thomas advises further down, I was thinking more of a
feedback form not the guestbook

Geoff

message
 
T

Thomas A. Rowe

Because it shares the same form handler. Also you can not send HTML format emails via the FP Form
Handler, but the option is there because of the guest book and discussion web components. Basically,
you just have to learn what works with what, etc.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
 
S

Stefan B Rusynko

You don't have a guestbook, you have a regular form attempting to save results to a text file named Feedback.txt in the _private
folder and not send to email
- does Feedback.txt exist in the _private folder?

<form action="_vti_bin/shtml.exe/guestbook.htm" method="POST" onSubmit="" webbot-action="--WEBBOT-SELF--">
<!--webbot bot="SaveResults" u-file="_private/Feedback.txt" s-format="TEXT/PRE" s-label-fields="FALSE"
b-reverse-chronology="FALSE" s-builtin-fields startspan -->

A guestbook is not a regular form and does not send to email
To create one use File New page and select the guestbook template

If you want to send forms to email using thr FP SE your host must enable email transport under the FP SE on their server - it has
nothing to do with how you create the form locally in FP.
If they do not know how to enable email transport (SMTP) get another host





| Rob,
| The guestbook url http://www.federali.com/guestbook.htm
| FrontPage extensions are installed, in fact, recently reinstalled.
| I initially created the guestbook form on my disk based web and published to
| the remote site. Since then, I tried installing a new Guestbook directly on
| the remote site with the same result. FrontPage will not accept the e-mail
| notification entry to the form properties.
|
| Your interest is appreciated.
| Jack
|
|
| "Rob Giordano (aka: Crash Gordon®)" wrote:
|
| > Let's start with the URL to the site.
| >
| > Is your site FrontPage extensions enabled - ie; are the FP extensions installed on your web site?
| >
| > How did you Publish your guestbook?
| >
| > Your host also (I believe) has to allow the forms email to work.
| >
| > Anyway..let's look at it and see wazzup.
| >
| > R.
| >
|
 
R

Ronx

What errors do you get when you try to add the email address?
On a disc based web FrontPage will offer to remove the email recipient - say
"No" to that. If this offer appears on the server then either the
extensions are not properly installed, or the email transport has not been
set up.

Your online guestbook appears to be set up for a Guestbook running on a Unix
server, BU:
1) it is saving results to _private/Feedback.txt
[ bot="SaveResults" u-file="_private/Feedback.txt" ]
instead of guestlog.htm - this needs to be changed else the form results
will not be visible.

2) The guestlog.htm needs to be moved into the _private folder. It is
currently in the root folder. [ U-INCLUDE="guestlog.htm" ]
 
J

jacksain

Stefan,
The form is saving to Feedback.txt because the host suggested I make that
change. .. as well as adding feedback.txt to the _private folder,
I have been adding the comments from the e-mail notifications into
guestlog.htm manually (back before e-mail notification became inop)
Actually, I prefer that method... if I could get it to work again.
Regards,
Jack
 
J

jacksain

Error: "The Form cannot be configured to send results via e-mail. The Web
site may be located at a disk-based location, or on a server that has not
beeb configured to send e-mail..."
If I do not remove the e-mail address from the form properties, an entry to
the form yields the error "Cannot run the FrontPage Server Extensions on this
page"

Note that the form has another pecular behaviour... the form and intro
text appears twice on the Web. HTML does not reflect this. Host is unable
to explain or correct saying it's a FrontPage issue.

Jack

Ronx said:
What errors do you get when you try to add the email address?
On a disc based web FrontPage will offer to remove the email recipient - say
"No" to that. If this offer appears on the server then either the
extensions are not properly installed, or the email transport has not been
set up.

Your online guestbook appears to be set up for a Guestbook running on a Unix
server, BU:
1) it is saving results to _private/Feedback.txt
[ bot="SaveResults" u-file="_private/Feedback.txt" ]
instead of guestlog.htm - this needs to be changed else the form results
will not be visible.

2) The guestlog.htm needs to be moved into the _private folder. It is
currently in the root folder. [ U-INCLUDE="guestlog.htm" ]

--
Ron Symonds (Microsoft MVP - FrontPage)
Reply only to group - emails will be deleted unread.


jacksain said:
Rob,
The guestbook url http://www.federali.com/guestbook.htm
FrontPage extensions are installed, in fact, recently reinstalled.
I initially created the guestbook form on my disk based web and published
to
the remote site. Since then, I tried installing a new Guestbook directly
on
the remote site with the same result. FrontPage will not accept the
e-mail
notification entry to the form properties.

Your interest is appreciated.
Jack
Click to expand...
Click to expand...
 
J

jacksain

Thanks for all the enlightening responses.

In retrospect, I believe that what I really want is a feedback form with
e-mail notification rather than a classic Guestbook. I actually prefer
manually appending new comments to the log then having the comments added
automatically.
However, I have not been successful in getting feedback forms notified to me
by e-mail.

Jack
 
R

Ronx

As far as email is concerned, this part of the error message may be
relevant:
" ... on a server that has not been configured to send e-mail..."
Check with your host that the email transport has been set up on the
extensions.

--
Ron Symonds (Microsoft MVP - FrontPage)
Reply only to group - emails will be deleted unread.


jacksain said:
Error: "The Form cannot be configured to send results via e-mail. The Web
site may be located at a disk-based location, or on a server that has not
beeb configured to send e-mail..."
If I do not remove the e-mail address from the form properties, an entry
to
the form yields the error "Cannot run the FrontPage Server Extensions on
this
page"

Note that the form has another pecular behaviour... the form and intro
text appears twice on the Web. HTML does not reflect this. Host is
unable
to explain or correct saying it's a FrontPage issue.

Jack

Ronx said:
What errors do you get when you try to add the email address?
On a disc based web FrontPage will offer to remove the email recipient -
say
"No" to that. If this offer appears on the server then either the
extensions are not properly installed, or the email transport has not
been
set up.

Your online guestbook appears to be set up for a Guestbook running on a
Unix
server, BU:
1) it is saving results to _private/Feedback.txt
[ bot="SaveResults" u-file="_private/Feedback.txt" ]
instead of guestlog.htm - this needs to be changed else the form results
will not be visible.

2) The guestlog.htm needs to be moved into the _private folder. It is
currently in the root folder. [ U-INCLUDE="guestlog.htm" ]

--
Ron Symonds (Microsoft MVP - FrontPage)
Reply only to group - emails will be deleted unread.


jacksain said:
Rob,
The guestbook url http://www.federali.com/guestbook.htm
FrontPage extensions are installed, in fact, recently reinstalled.
I initially created the guestbook form on my disk based web and
published
to
the remote site. Since then, I tried installing a new Guestbook
directly
on
the remote site with the same result. FrontPage will not accept the
e-mail
notification entry to the form properties.

Your interest is appreciated.
Jack


:

Let's start with the URL to the site.

Is your site FrontPage extensions enabled - ie; are the FP extensions
installed on your web site?

How did you Publish your guestbook?

Your host also (I believe) has to allow the forms email to work.

Anyway..let's look at it and see wazzup.

R.
Click to expand...
Click to expand...
Click to expand...
 
A

albyefield

I had the same problem but it wasn't any more than an erroneous message, I
have copied the info below from by post in another thread

When setting form properties I get this error message
This form cannot be configured to send results Via e-mail. The Web site may
be located at a disk-based location, or on a server that has not been
configured to send email. Contact your system administrator your Internet
service provider for more information.
Would you like to remove the e-mail recipient?

After checking with the hosts (ukhost4u.com) they informed me that they are
so configured and that it may be a FrontPage problem.
I left the properties with e-mail option and clicked on NO to leave them as
set.

Entries on the form are e-mailed to me No problem.
Albie
 
T

Thomas A. Rowe

When testing the form locally, you will get that prompt, just continue to reply no when you create a
form with a email address, and as long as the web host has the FP extensions configured to process
email, the form will work once it has been published via FP's http mode.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
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