Dismissing Reminders

T

Tom

I am constanly (every time I Start Outlook) when I attemp to dimiss the
remender gettig an error which says "cannot delete reminder..." I have
deleted the appointment from my calendar with no effect, has anyone else seen
this? Is there a cure for it?
 
M

Marquis Allen

I have the same problem recurring with my CFO and running the /cleanreminder
switch does NOT help. i have tried running every applicable switch, setting
him up with a new profile, even blowing away his mailbox and recreating it.
We are running Exchange2K with OL2k3 clients and I dont know if that is a
factor or not. I also had heard that this was an issue that affects
Blackberry users, and that this is an issue with RIM's software (and they
dont have a fix)

any truth to any of this? i would LOVE to get this solved once and for all
because i have set him up completely fresh once, the problem has been
"dormant" for about 2 months, now he's having the issue again.

Diane Poremsky said:
did you try the cleanreminders switch?
http://www.outlook-tips.net/beginner/switches.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Tom said:
I am constanly (every time I Start Outlook) when I attemp to dimiss the
remender gettig an error which says "cannot delete reminder..." I have
deleted the appointment from my calendar with no effect, has anyone else
seen
this? Is there a cure for it?
Click to expand...
Click to expand...
 
K

Ken Slovak - [MVP - Outlook]

Some versions of the RIM software do have problems with reminders, some
versions also try to synch the hidden Reminders folder and end up creating
multiple Reminders search folders (Reminders, Reminders1, Reminders2, etc.).
In cases like that you have to use a MAPI viewer tool such as OutlookSpy
(www.dimastr.com) to find and delete every instance of a reminders folder
and then exit Outlook and restart it with the /resetfolders switch to get
things back to normal. Those multiple folders give Outlook a nervous
breakdown.
 
M

Marquis Allen

Thanks for the insight, man...that actually makes sense since our BES
propogates a constant MAPI connection to our Exchange box. hope I'm not
jinxing anything by saying this but the curious thing is that this one
specific user is the only person who has been affected this way, and his
configuration (s/w and h/w) is not unique in our environment.

i will poke around and see if i see multimle instances of Reminder folders.
Thanks again.
 
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