Do I want FrontPage 2003?

[Paul H]

I have FrontPage 2002 on a computer that I can use. I want to buy FrontPage
2003 for my own computer.
1. Or do I?
2. Will I find improvements that justify the expense? I'm not a power
user, but am trying to get there.
3. Does it produce faster-to-load, smaller code?
4. I have my own legal copy of FrontPage 2000. I found the box, but the CD
is missing - maybe in one of 75 or so moving boxes in storage. The old
computer I had it on is not worth using now. I did register it, and the box
shows a serial number. Will I be able to install the upgrade version on my
newer computer?
6. How do I ask Microsoft before I purchase the upgrade?
Answers to #1 and #6 would be the most helpful.
TIA, Paul

 

[Tom Pepper Willett]

1) It's up to you. Compare versions:
http://www.microsoft.com/office/frontpage/prodinfo/compare.mspx

4) If you purchase an upgrade version, you will either need the previous
qualifying version of FP already installed on your pc, or the disk. If you
don't have the disk, and you ever have issues where you have to reformat
your pc, or reinstall FP if the prior version is gone, you will have a
problem.

6) How do you ask Microsoft *what*?

--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/understanding/frontpage/
===

|I have FrontPage 2002 on a computer that I can use. I want to buy
FrontPage
| 2003 for my own computer.
| 1. Or do I?
| 2. Will I find improvements that justify the expense? I'm not a power
| user, but am trying to get there.
| 3. Does it produce faster-to-load, smaller code?
| 4. I have my own legal copy of FrontPage 2000. I found the box, but the
CD
| is missing - maybe in one of 75 or so moving boxes in storage. The old
| computer I had it on is not worth using now. I did register it, and the
box
| shows a serial number. Will I be able to install the upgrade version on
my
| newer computer?
| 6. How do I ask Microsoft before I purchase the upgrade?
| Answers to #1 and #6 would be the most helpful.
| TIA, Paul
|
|

 

[Paul H]

Tom, I have read these version comparisons, and the touted new features on
the box. 2003 produces faster-to-load code - I wonder if it will convert
the older "sloppy" code. And functionality improvements that I will
probably appreciate as I become more proficient. I was just hoping to have
someone say "do it, it's OK" or "stay away - it's full of bugs". I do need
some version on my new computer - 2002 would be cheaper, but why not get the
latest?
As to #6, I want to call Microsoft to ask if they can look up my
registration to confirm that I did in fact purchase, install, and register
the 2000 version. I suppose I could install the upgrade on the old
computer, if it still exists, then find out how to move my FrontPage 2003 to
a newer computer. I cannot be the only person to outgrow a 6 year old
computer. TIA for your additional help. Paul

1) It's up to you. Compare versions:
http://www.microsoft.com/office/frontpage/prodinfo/compare.mspx

4) If you purchase an upgrade version, you will either need the previous
qualifying version of FP already installed on your pc, or the disk. If you
don't have the disk, and you ever have issues where you have to reformat
your pc, or reinstall FP if the prior version is gone, you will have a
problem.

6) How do you ask Microsoft *what*?

--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/understanding/frontpage/
===

|I have FrontPage 2002 on a computer that I can use. I want to buy
FrontPage
| 2003 for my own computer.
| 1. Or do I?
| 2. Will I find improvements that justify the expense? I'm not a power
| user, but am trying to get there.
| 3. Does it produce faster-to-load, smaller code?
| 4. I have my own legal copy of FrontPage 2000. I found the box, but the
CD
| is missing - maybe in one of 75 or so moving boxes in storage. The old
| computer I had it on is not worth using now. I did register it, and the
box
| shows a serial number. Will I be able to install the upgrade version on
my
| newer computer?
| 6. How do I ask Microsoft before I purchase the upgrade?
| Answers to #1 and #6 would be the most helpful.
| TIA, Paul
|
|

 

[Tom Pepper Willett]

It's okay to many of us.

Replacement of CD or Product Keys

To replace a CD or Product Key, you must contact PSS. To locate the
appropriate phone number for your product, visit the following Microsoft Web
site:

--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/understanding/frontpage/
===
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
| Tom, I have read these version comparisons, and the touted new features on
| the box. 2003 produces faster-to-load code - I wonder if it will convert
| the older "sloppy" code. And functionality improvements that I will
| probably appreciate as I become more proficient. I was just hoping to
have
| someone say "do it, it's OK" or "stay away - it's full of bugs". I do
need
| some version on my new computer - 2002 would be cheaper, but why not get
the
| latest?
| As to #6, I want to call Microsoft to ask if they can look up my
| registration to confirm that I did in fact purchase, install, and register
| the 2000 version. I suppose I could install the upgrade on the old
| computer, if it still exists, then find out how to move my FrontPage 2003
to
| a newer computer. I cannot be the only person to outgrow a 6 year old
| computer. TIA for your additional help. Paul
|
| | 1) It's up to you. Compare versions:
| http://www.microsoft.com/office/frontpage/prodinfo/compare.mspx
|
| 4) If you purchase an upgrade version, you will either need the previous
| qualifying version of FP already installed on your pc, or the disk. If
you
| don't have the disk, and you ever have issues where you have to reformat
| your pc, or reinstall FP if the prior version is gone, you will have a
| problem.
|
| 6) How do you ask Microsoft *what*?
|
| --
| ===
| Tom "Pepper" Willett
| Microsoft MVP - FrontPage
| ---
| About FrontPage 2003:
| http://office.microsoft.com/home/office.aspx?assetid=FX01085802
| FrontPage 2003 Product Information:
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| Understanding FrontPage:
| http://msdn.microsoft.com/office/understanding/frontpage/
| ===
|
| ||I have FrontPage 2002 on a computer that I can use. I want to buy
| FrontPage
|| 2003 for my own computer.
|| 1. Or do I?
|| 2. Will I find improvements that justify the expense? I'm not a power
|| user, but am trying to get there.
|| 3. Does it produce faster-to-load, smaller code?
|| 4. I have my own legal copy of FrontPage 2000. I found the box, but the
| CD
|| is missing - maybe in one of 75 or so moving boxes in storage. The old
|| computer I had it on is not worth using now. I did register it, and the
| box
|| shows a serial number. Will I be able to install the upgrade version on
| my
|| newer computer?
|| 6. How do I ask Microsoft before I purchase the upgrade?
|| Answers to #1 and #6 would be the most helpful.
|| TIA, Paul
||
||
|
|
|

 

[Tom Pepper Willett]

Sorry. Left off the link:


Replacement of CD or Product Keys

To replace a CD or Product Key, you must contact PSS. To locate the
appropriate phone number for your product, visit the following Microsoft Web
site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Tom
| It's okay to many of us.
|
| Replacement of CD or Product Keys
|
| To replace a CD or Product Key, you must contact PSS. To locate the
| appropriate phone number for your product, visit the following Microsoft
Web
| site:
|
| --
| ===
| Tom "Pepper" Willett
| Microsoft MVP - FrontPage
| ---
| About FrontPage 2003:
| http://office.microsoft.com/home/office.aspx?assetid=FX01085802
| FrontPage 2003 Product Information:
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| Understanding FrontPage:
| http://msdn.microsoft.com/office/understanding/frontpage/
| ===
| http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
| || Tom, I have read these version comparisons, and the touted new features
on
|| the box. 2003 produces faster-to-load code - I wonder if it will convert
|| the older "sloppy" code. And functionality improvements that I will
|| probably appreciate as I become more proficient. I was just hoping to
| have
|| someone say "do it, it's OK" or "stay away - it's full of bugs". I do
| need
|| some version on my new computer - 2002 would be cheaper, but why not get
| the
|| latest?
|| As to #6, I want to call Microsoft to ask if they can look up my
|| registration to confirm that I did in fact purchase, install, and
register
|| the 2000 version. I suppose I could install the upgrade on the old
|| computer, if it still exists, then find out how to move my FrontPage 2003
| to
|| a newer computer. I cannot be the only person to outgrow a 6 year old
|| computer. TIA for your additional help. Paul
||
|| || 1) It's up to you. Compare versions:
|| http://www.microsoft.com/office/frontpage/prodinfo/compare.mspx
||
|| 4) If you purchase an upgrade version, you will either need the previous
|| qualifying version of FP already installed on your pc, or the disk. If
| you
|| don't have the disk, and you ever have issues where you have to reformat
|| your pc, or reinstall FP if the prior version is gone, you will have a
|| problem.
||
|| 6) How do you ask Microsoft *what*?
||
|| --
|| ===
|| Tom "Pepper" Willett
|| Microsoft MVP - FrontPage
|| ---
|| About FrontPage 2003:
|| http://office.microsoft.com/home/office.aspx?assetid=FX01085802
|| FrontPage 2003 Product Information:
|| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
|| Understanding FrontPage:
|| http://msdn.microsoft.com/office/understanding/frontpage/
|| ===
||
|| |||I have FrontPage 2002 on a computer that I can use. I want to buy
|| FrontPage
||| 2003 for my own computer.
||| 1. Or do I?
||| 2. Will I find improvements that justify the expense? I'm not a power
||| user, but am trying to get there.
||| 3. Does it produce faster-to-load, smaller code?
||| 4. I have my own legal copy of FrontPage 2000. I found the box, but
the
|| CD
||| is missing - maybe in one of 75 or so moving boxes in storage. The old
||| computer I had it on is not worth using now. I did register it, and the
|| box
||| shows a serial number. Will I be able to install the upgrade version on
|| my
||| newer computer?
||| 6. How do I ask Microsoft before I purchase the upgrade?
||| Answers to #1 and #6 would be the most helpful.
||| TIA, Paul
|||
|||
||
||
||
|
|

 

[Paul H]

Hi Tom - I did find FrontPage 2000 installed on my oldest working desktop
computer, so I will be able to install the upgrade to 2003 there. I browsed
around the page(s) you referenced, and did not see a way to move a licensed
application to a different computer. Maybe one final tip from you will get
me going - I'll purchase an upgrade to 2003 tomorrow, and want to install it
on my new computer. TIA, Paul


Sorry. Left off the link:


Replacement of CD or Product Keys

To replace a CD or Product Key, you must contact PSS. To locate the
appropriate phone number for your product, visit the following Microsoft Web
site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Tom
| It's okay to many of us.
|
| Replacement of CD or Product Keys
|
| To replace a CD or Product Key, you must contact PSS. To locate the
| appropriate phone number for your product, visit the following Microsoft
Web
| site:
|
| --
| ===
| Tom "Pepper" Willett
| Microsoft MVP - FrontPage
| ---
| About FrontPage 2003:
| http://office.microsoft.com/home/office.aspx?assetid=FX01085802
| FrontPage 2003 Product Information:
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| Understanding FrontPage:
| http://msdn.microsoft.com/office/understanding/frontpage/
| ===
| http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
| || Tom, I have read these version comparisons, and the touted new features
on
|| the box. 2003 produces faster-to-load code - I wonder if it will convert
|| the older "sloppy" code. And functionality improvements that I will
|| probably appreciate as I become more proficient. I was just hoping to
| have
|| someone say "do it, it's OK" or "stay away - it's full of bugs". I do
| need
|| some version on my new computer - 2002 would be cheaper, but why not get
| the
|| latest?
|| As to #6, I want to call Microsoft to ask if they can look up my
|| registration to confirm that I did in fact purchase, install, and
register
|| the 2000 version. I suppose I could install the upgrade on the old
|| computer, if it still exists, then find out how to move my FrontPage 2003
| to
|| a newer computer. I cannot be the only person to outgrow a 6 year old
|| computer. TIA for your additional help. Paul
||
|| || 1) It's up to you. Compare versions:
|| http://www.microsoft.com/office/frontpage/prodinfo/compare.mspx
||
|| 4) If you purchase an upgrade version, you will either need the previous
|| qualifying version of FP already installed on your pc, or the disk. If
| you
|| don't have the disk, and you ever have issues where you have to reformat
|| your pc, or reinstall FP if the prior version is gone, you will have a
|| problem.
||
|| 6) How do you ask Microsoft *what*?
||
|| --
|| ===
|| Tom "Pepper" Willett
|| Microsoft MVP - FrontPage
|| ---
|| About FrontPage 2003:
|| http://office.microsoft.com/home/office.aspx?assetid=FX01085802
|| FrontPage 2003 Product Information:
|| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
|| Understanding FrontPage:
|| http://msdn.microsoft.com/office/understanding/frontpage/
|| ===
||
|| |||I have FrontPage 2002 on a computer that I can use. I want to buy
|| FrontPage
||| 2003 for my own computer.
||| 1. Or do I?
||| 2. Will I find improvements that justify the expense? I'm not a power
||| user, but am trying to get there.
||| 3. Does it produce faster-to-load, smaller code?
||| 4. I have my own legal copy of FrontPage 2000. I found the box, but
the
|| CD
||| is missing - maybe in one of 75 or so moving boxes in storage. The old
||| computer I had it on is not worth using now. I did register it, and the
|| box
||| shows a serial number. Will I be able to install the upgrade version on
|| my
||| newer computer?
||| 6. How do I ask Microsoft before I purchase the upgrade?
||| Answers to #1 and #6 would be the most helpful.
||| TIA, Paul
|||
|||
||
||
||
|
|

 

[Ronx]

MAke sure your old computer is capable of running FP2003. This
requires Windows2000 SP4 or Windows XP. FP2003 cannot be installed on
a PC running Windows 98 or ME.

As Tom said, to install an upgrade onto a new computer you must have
the CD from a previous version, or that previous version installed on
the new computer (which requires the CD ).

 

[xfile]

And the CD does not have to be the previous version, such as FP 2002 in your
case.

It could be very old version, such as FP 97. I keep all versions at home,
and when a re-installation is needed, I just grabbed one for verification
purpose and it will pass.

That means, if you really can't find your 2002 CD, I wonder if you can buy a
very old one with very cheap price from your friends or the net. I think it
might still be valid for the upgrade - anyone who knows this better, please
correct me if I am wrong.

 

[Ronx]

For FP2003, IIRC FP97 and earlier do not qualify. FP98 is the
earliest.

 

[Kevin Spencer]

1. Or do I?

I don't know. You tell me.

2. Will I find improvements that justify the expense? I'm not a power
user, but am trying to get there.

I don't know. What kind of improvements would justify the expense to you? If
your estimation is less than the kind of improvements in FrontPage 2003
(over what version, BTW?), then the answer would be yes,

3. Does it produce faster-to-load, smaller code?

HTML is text. Text doesn't get any smaller, and therefore, doesn't get any
faster to load.

4. I have my own legal copy of FrontPage 2000. I found the box, but the
CD
is missing - maybe in one of 75 or so moving boxes in storage. The old
computer I had it on is not worth using now. I did register it, and the
box
shows a serial number. Will I be able to install the upgrade version on
my
newer computer?

If you registered it, you should be able to get a replacement. The CD is
proof of purchase.

5. Is not a question.

6. How do I ask Microsoft before I purchase the upgrade?

Answers to #1 and #6 would be the most helpful.

Call them on the phone? Email them? Visit Redmond and ask in person? How
many ways can you think of contacting Microsoft?

--
HTH,

Kevin Spencer
Microsoft MVP
..Net Developer
What You Seek Is What You Get.

 

[Kevin Spencer]

Correction to my answer to number 3. It was pointed out to me that earlier
versions of FrontPage wrote somewhat bloated HTML code. Since it has been so
many years since a version of FrontPage did that, I may have misunderstood
the question. The answer would be yes.

--
HTH,

Kevin Spencer
Microsoft MVP
..Net Developer
What You Seek Is What You Get.

 

[Paul H]

Hi Ron,
- I am running Win XP Pro SP2 with current updates on my new computer.
- I am running Win XP HE SP1 on my old computer, that has my legal copy of
FP2000 on it.
- I will purchase the upgrade today, then install the upgrade on this old,
slow Celeron computer.
- I will try it a little, to make sure it appears to be installed and
working, and to explore some of the new features.
- Then I will want to move it to my newer computer, and give my old
computer, with most programs removed, to my 11 year old granddaughter.
- Microsoft does allow licensed programs to be moved from old or damaged
computers to newer ones.
- I will not have the old FP2000 CD, but will have the FP2003 CD that is
legally installed on my old computer. I should not need every CD, just the
latest one, to move FP2003.
- I have been unable to find a phone number or email address to contact
Microsoft, to ask them how to obtain their permission, and possibly their
participation, accomplish this move.
- I still wonder if FP2003 will convert the older "somewhat bloated" code
to newer faster-to-load code.
- I also wonder why Kevin S took such offense to my sincere questions. I
did what research I could, but some of my questions needed opinions, not
Microsoft boilerplate. And I really "have been unable to find a phone
number or email address to contact Microsoft" - I have looked, to the limit
of my humble abilities.
- This contact information is what I need the most. Maybe, when I attempt
to install the upgrade on the new computer, it will refuse, but provide that
link. I can only hope.
Thanks again, all of you, for your help. I welcome comments or corrections
to any of the above statements. How else does one learn?
Paul


MAke sure your old computer is capable of running FP2003. This requires
Windows2000 SP4 or Windows XP. FP2003 cannot be installed on a PC running
Windows 98 or ME.

As Tom said, to install an upgrade onto a new computer you must have the CD
from a previous version, or that previous version installed on the new
computer (which requires the CD ).

 

[Stefan B Rusynko]

See
http://support.microsoft.com/oas/default.aspx?ln=en-us&x=4&y=13&c1=505&gprid=1901




| Hi Ron,
| - I am running Win XP Pro SP2 with current updates on my new computer.
| - I am running Win XP HE SP1 on my old computer, that has my legal copy of
| FP2000 on it.
| - I will purchase the upgrade today, then install the upgrade on this old,
| slow Celeron computer.
| - I will try it a little, to make sure it appears to be installed and
| working, and to explore some of the new features.
| - Then I will want to move it to my newer computer, and give my old
| computer, with most programs removed, to my 11 year old granddaughter.
| - Microsoft does allow licensed programs to be moved from old or damaged
| computers to newer ones.
| - I will not have the old FP2000 CD, but will have the FP2003 CD that is
| legally installed on my old computer. I should not need every CD, just the
| latest one, to move FP2003.
| - I have been unable to find a phone number or email address to contact
| Microsoft, to ask them how to obtain their permission, and possibly their
| participation, accomplish this move.
| - I still wonder if FP2003 will convert the older "somewhat bloated" code
| to newer faster-to-load code.
| - I also wonder why Kevin S took such offense to my sincere questions. I
| did what research I could, but some of my questions needed opinions, not
| Microsoft boilerplate. And I really "have been unable to find a phone
| number or email address to contact Microsoft" - I have looked, to the limit
| of my humble abilities.
| - This contact information is what I need the most. Maybe, when I attempt
| to install the upgrade on the new computer, it will refuse, but provide that
| link. I can only hope.
| Thanks again, all of you, for your help. I welcome comments or corrections
| to any of the above statements. How else does one learn?
| Paul
|
| |
| MAke sure your old computer is capable of running FP2003. This requires
| Windows2000 SP4 or Windows XP. FP2003 cannot be installed on a PC running
| Windows 98 or ME.
|
| As Tom said, to install an upgrade onto a new computer you must have the CD
| from a previous version, or that previous version installed on the new
| computer (which requires the CD ).
|
| --
| Ron Symonds
| Microsoft MVP (FrontPage)
| Reply only to group - emails will be deleted unread.
|
|
|

 

[Paul H]

Stefan, all these options appear to cost $35, or maybe more.
My last $35 Microsoft experience had me talking to one or
more men in India, who called themselves Michael or Robert,
spoke broken English, were evasive about their location, and
whose solution to almost any problems was to re-load the
entire operating system. I cannot believe that there is not
any no-charge method to move a Microsoft program from an old
computer to a newer one. Paul
==============================
See
http://support.microsoft.com/oas/default.aspx?ln=en-us&x=4&y=13&c1=505&gprid=1901




| Hi Ron,
| - I am running Win XP Pro SP2 with current updates on my
new computer.
| - I am running Win XP HE SP1 on my old computer, that has
my legal copy of
| FP2000 on it.
| - I will purchase the upgrade today, then install the
upgrade on this old,
| slow Celeron computer.
| - I will try it a little, to make sure it appears to be
installed and
| working, and to explore some of the new features.
| - Then I will want to move it to my newer computer, and
give my old
| computer, with most programs removed, to my 11 year old
granddaughter.
| - Microsoft does allow licensed programs to be moved from
old or damaged
| computers to newer ones.
| - I will not have the old FP2000 CD, but will have the
FP2003 CD that is
| legally installed on my old computer. I should not need
every CD, just the
| latest one, to move FP2003.
| - I have been unable to find a phone number or email
address to contact
| Microsoft, to ask them how to obtain their permission, and
possibly their
| participation, accomplish this move.
| - I still wonder if FP2003 will convert the older
"somewhat bloated" code
| to newer faster-to-load code.
| - I also wonder why Kevin S took such offense to my
sincere questions. I
| did what research I could, but some of my questions needed
opinions, not
| Microsoft boilerplate. And I really "have been unable to
find a phone
| number or email address to contact Microsoft" - I have
looked, to the limit
| of my humble abilities.
| - This contact information is what I need the most.
Maybe, when I attempt
| to install the upgrade on the new computer, it will
refuse, but provide that
| link. I can only hope.
| Thanks again, all of you, for your help. I welcome
comments or corrections
| to any of the above statements. How else does one learn?
| Paul
|
| |
| MAke sure your old computer is capable of running FP2003.
This requires
| Windows2000 SP4 or Windows XP. FP2003 cannot be installed
on a PC running
| Windows 98 or ME.
|
| As Tom said, to install an upgrade onto a new computer you
must have the CD
| from a previous version, or that previous version
installed on the new
| computer (which requires the CD ).
|
| --
| Ron Symonds
| Microsoft MVP (FrontPage)
| Reply only to group - emails will be deleted unread.
|
|
|

 

[xfile]

Tell me a reason for why an Indian or any non-American can't have a name
like Michael or Robert or Bill?

$35 is not a lot of money for a full-function and one of the most powerful
package software (I am not a MS knight so I won't say it's the best)
comparing with a trip to a movie may be even more.

All answers have been given clearly by here or MS regarding system
requirements and others. The only question is whether you wish to buy it or
not. Discrimination does not help anyone or anything.

 

[Paul H]

I intended no bigotry - I am just troubled when an
outsourced American job is dealt with by a person who seems
not competent and is attempting to hide the fact that I am
talking to someone outside of this country - evasive about
what time it is where he is located, and claiming "security"
as the reason. He is an offensive liar! Did you hear that,
Microsoft?

As to the $35 issue, it makes the concept of buying an
upgrade rather than a full package less attractive if one
must spend $35 or more to use the upgrade on one's best
computer - so, a $99.99 upgrade at Best Buy plus $35 (with a
risk of not being helped) vs. $199.99 to own 2 copies
without the hassle of moving an upgraded legal copy to a
better computer. The answers were not "clearly given by
here". I meet the upgrade requirement by having an
installed copy of FP2000. Moving it without cost is the
issue. Microsoft is becoming like Norton Security - no way
without $ to get any help, although Microsoft still lets one
report bugs - Norton is completely deaf to the
insurmountable bugs in NS 2005.

I did purchase an upgrade today and installed it on my new
computer. No problem. I was astonished! Maybe they
recognized my name or email address or something that led
them to my original FP2000 registration. Or maybe (Oops!)
they forgot to check for the prerequisite, or I received the
wrong CD by accident, in an "upgrade" package. So
apparently I have no upgrade issue.

I initially like the look of FP2003. I still wonder if it
will convert my old slow pages. I saved one with a new
name, and it appears to download at the same speed, so I
guess the answer is no.

And I doubt the name is really Michael or Robert - I spoke
to a pleasant young lady recently who, with a little
prodding, did acknowledge she was in the Philippines, and
her name was really (I don't remember), not "Judy". BTW,
she was very competent and spoke flawless English, as well
as Spanish and some Togolog.

I'm sorry I annoyed you. You did give me help earlier, and
I appreciate that.
Best regards,
Paul
====================

Tell me a reason for why an Indian or any non-American can't
have a name
like Michael or Robert or Bill?

$35 is not a lot of money for a full-function and one of the
most powerful
package software (I am not a MS knight so I won't say it's
the best)
comparing with a trip to a movie may be even more.

All answers have been given clearly by here or MS regarding
system
requirements and others. The only question is whether you
wish to buy it or
not. Discrimination does not help anyone or anything.

 

[xfile]

Hi,

Sorry if I annoyed you too.

A tip for you to contact Symantec's free technical support:

(1) Click this link: http://www.symantec.com/techsupp/consumer.html or you
can access it from your NIS 2005 under Help and Support/Help and Support,
and it will take you to the support page and click "continue" under home &
home office/small business, which will take you to the same page,

(2) Click "access free online support"

(3) Click automated support assistant if you wish to use their online
utility to detect and repair problems. Otherwise, use the next section to
select your product and version and click "knowledge base".

(4) If you wish to search any relevant KB articles, enter keywords and
perform the search. If, however, you wish to contact technical support,
click any links (skip the first two - subscription issues and virus issues)
under "top support issues and contact" such as installation issues.

(5) You then will be given a new page with three tags. The default tag lists
all top support issues for the topic you've clicked (installation issues, in
this case). There is another tag on the right side which is for contact.

(6) Click the contact tag, and you'll be given a choice for contact free
online technician.

(7) Click the link and you'll be given a form to fill in your problem and
contact information.

Although it is difficult to find, response from technical support usually is
fast. But you may find the support technicians are Indians as well, so does
for those of Dell, MS, IBM, and many large companies.

Outsourcing is not an easy question to discuss here but it's an inevitable
trend for many companies and countries. I guess I'm offended by many people
who only look negative side and ignore the positive side of the story, such
as our export has been increased which helps to create additional and better
jobs by those countries that took some jobs away from here and improved
their income.

Anyway, I do apologize for myself as well.