Jungjae Choi,
You have posted your request to a newsgroup for Microsoft Access a database
software product.
No one here has an ISO 9000 manual. That being said I would suggest
'Google-ing' it. You can either get a draft OR if your company has one then
you need to eMail you Quality Manager.
--
Gina Whipp
"I feel I have been denied critical, need to know, information!" - Tremors
II
http://www.regina-whipp.com/index.htm