"... .doc is not available"

[minnette]

After downloading and installing Office 2000 updates
today, I cannot open documents in Word or Excel, but get
the subject message about the document I am attempting to
open. Anyone now how to fix this?

 

[Suzanne S. Barnhill]

See "OFF: Cannot Open Office Documents or Cannot Edit Inserted Objects After
You Install Office XP Service Pack 2 or Office 2000 Service Pack 3"
http://support.microsoft.com/?kbid=328613. Bottom line is that you need to
disable the Office Plug-in in Norton AntiVirus.