Doc opens but w/ random #'s, letters, & symbols

[LMS]

Recently, my computer crashed and I had to reinstall XP
using the restore disks. I then re-installed office2000,
and then put my backed up documents onto the hard drive.
Now, when I open up documents, in some cases they open
fine and in other cases they don't.

I tried to open up one document in particular and a
message said "the feature needed to import the file is
not available" (or something along those lines) and it
prompted me to put in Office 200 premium. I don't have
premium but I put in the office2000 disk I do have, and
now the document opens with random numbers, letters, and
symbols where text used to be.

Any help would be appreciated, thanks...

 

[Mary]

The doc must not be in Word format. Perhaps you need to install the file converters. You use the Add/remove in Cntl Panel, Office, Add a feature. (Those error messages always ask for Office Pro. You were right to use your disk.)