Documents created using pre-2003 templates are extremely slow to open

A

Arnold Gao [MSFT]

Hi Blaine,

Thanks for your update!

If the OS is Windows XP, I would suggest you apply the hotfix in KB
article: 823372 Your Word Documents Take a Long Time to Open When They Have
Attached
http://support.microsoft.com/?id=823372

Also, there are several feasible workaround which may help us to resolve
the issue. Please refer tot the KB article: 830561 Documents that have
attached templates take a long time to open in Word
http://support.microsoft.com/?id=830561

We look forward to your progress. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
 
A

Arnold Gao [MSFT]

Hi Blaine,

Thanks for your update!

If the OS is Windows XP, I would suggest you apply the hotfix in KB
article: 823372 Your Word Documents Take a Long Time to Open When They Have
Attached
http://support.microsoft.com/?id=823372

Also, there are several feasible workaround which may help us to resolve
the issue. Please refer tot the KB article: 830561 Documents that have
attached templates take a long time to open in Word
http://support.microsoft.com/?id=830561

We look forward to your progress. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
 
A

Arnold Gao [MSFT]

Hi Blaine,

Thanks for your update!

If the OS is Windows XP, I would suggest you apply the hotfix in KB
article: 823372 Your Word Documents Take a Long Time to Open When They Have
Attached
http://support.microsoft.com/?id=823372

Also, there are several feasible workaround which may help us to resolve
the issue. Please refer tot the KB article: 830561 Documents that have
attached templates take a long time to open in Word
http://support.microsoft.com/?id=830561

We look forward to your progress. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
 
A

Arnold Gao [MSFT]

Hi Blaine,

Thanks for your update!

If the OS is Windows XP, I would suggest you apply the hotfix in KB
article: 823372 Your Word Documents Take a Long Time to Open When They Have
Attached
http://support.microsoft.com/?id=823372

Also, there are several feasible workaround which may help us to resolve
the issue. Please refer tot the KB article: 830561 Documents that have
attached templates take a long time to open in Word
http://support.microsoft.com/?id=830561

We look forward to your progress. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
 
A

Arnold Gao [MSFT]

Hi Blaine,

Thanks for your update!

If the OS is Windows XP, I would suggest you apply the hotfix in KB
article: 823372 Your Word Documents Take a Long Time to Open When They Have
Attached
http://support.microsoft.com/?id=823372

Also, there are several feasible workaround which may help us to resolve
the issue. Please refer tot the KB article: 830561 Documents that have
attached templates take a long time to open in Word
http://support.microsoft.com/?id=830561

We look forward to your progress. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
 
A

Arnold Gao [MSFT]

Hi Blaine,

Thanks for your update!

If the OS is Windows XP, I would suggest you apply the hotfix in KB
article: 823372 Your Word Documents Take a Long Time to Open When They Have
Attached
http://support.microsoft.com/?id=823372

Also, there are several feasible workaround which may help us to resolve
the issue. Please refer tot the KB article: 830561 Documents that have
attached templates take a long time to open in Word
http://support.microsoft.com/?id=830561

We look forward to your progress. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
 
A

Arnold Gao [MSFT]

Hi Blaine,

Thanks for your update!

If the OS is Windows XP, I would suggest you apply the hotfix in KB
article: 823372 Your Word Documents Take a Long Time to Open When They Have
Attached
http://support.microsoft.com/?id=823372

Also, there are several feasible workaround which may help us to resolve
the issue. Please refer tot the KB article: 830561 Documents that have
attached templates take a long time to open in Word
http://support.microsoft.com/?id=830561

We look forward to your progress. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
 
A

Arnold Gao [MSFT]

Hi Blaine,

Thanks for your update!

If the OS is Windows XP, I would suggest you apply the hotfix in KB
article: 823372 Your Word Documents Take a Long Time to Open When They Have
Attached
http://support.microsoft.com/?id=823372

Also, there are several feasible workaround which may help us to resolve
the issue. Please refer tot the KB article: 830561 Documents that have
attached templates take a long time to open in Word
http://support.microsoft.com/?id=830561

We look forward to your progress. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
 

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