Domain

C

Craig Pfaff

Hi,

I've got something quite odd happening. I've got an NT 4 domain with only a
PDC and they host Exchange 5.5 for internal use only, other than that
everything else is pretty straight forward. So I have a user who installed
Office 2003 locally with an admin account, then I joined the domain and I
setup the Exchange account and then I setup a POP3 account. Outlook was
having issues accessing Public folders so I went and looked at the
properties and it is supposedly accessing a different domain (one that is
not there)? When I go to the properties for the Exchange server settings
and put in the server name and username and then click on check name, the
username is resolved but the Exchange server name is changed to for example
the server name is "jones" it will be changed to something like
"jones.blet.com". So I logged back onto the local account to see the
settings and they where as they should be with just "jones", I even went to
a different computer and setup the Exchange account and that came up "jones"
and not the "jones.blet.com". (No parethesises).
So any thoughts would be appreciated.

Thanks Craig
 
R

Roady [MVP]

Check your DNS configuration (DNS server, Exchange server and client).
Outlook 2003 relies on DNS to connect to Exchange.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
C

Craig Pfaff

Thanks!
What exactly would I be looking for?
Craig


Roady said:
Check your DNS configuration (DNS server, Exchange server and client).
Outlook 2003 relies on DNS to connect to Exchange.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Craig Pfaff said:
Hi,

I've got something quite odd happening. I've got an NT 4 domain with
only a PDC and they host Exchange 5.5 for internal use only, other than
that everything else is pretty straight forward. So I have a user who
installed Office 2003 locally with an admin account, then I joined the
domain and I setup the Exchange account and then I setup a POP3 account.
Outlook was having issues accessing Public folders so I went and looked
at the properties and it is supposedly accessing a different domain (one
that is not there)? When I go to the properties for the Exchange server
settings and put in the server name and username and then click on check
name, the username is resolved but the Exchange server name is changed to
for example the server name is "jones" it will be changed to something
like "jones.blet.com". So I logged back onto the local account to see the
settings and they where as they should be with just "jones", I even went
to a different computer and setup the Exchange account and that came up
"jones" and not the "jones.blet.com". (No parethesises).
So any thoughts would be appreciated.

Thanks Craig
 
C

Craig Pfaff

Is there any reason why I wouldn't be able to connect to the public folders?
Roady said:
Check your DNS configuration (DNS server, Exchange server and client).
Outlook 2003 relies on DNS to connect to Exchange.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Craig Pfaff said:
Hi,

I've got something quite odd happening. I've got an NT 4 domain with
only a PDC and they host Exchange 5.5 for internal use only, other than
that everything else is pretty straight forward. So I have a user who
installed Office 2003 locally with an admin account, then I joined the
domain and I setup the Exchange account and then I setup a POP3 account.
Outlook was having issues accessing Public folders so I went and looked
at the properties and it is supposedly accessing a different domain (one
that is not there)? When I go to the properties for the Exchange server
settings and put in the server name and username and then click on check
name, the username is resolved but the Exchange server name is changed to
for example the server name is "jones" it will be changed to something
like "jones.blet.com". So I logged back onto the local account to see the
settings and they where as they should be with just "jones", I even went
to a different computer and setup the Exchange account and that came up
"jones" and not the "jones.blet.com". (No parethesises).
So any thoughts would be appreciated.

Thanks Craig
 
R

Roady [MVP]

Checking the DNS references to the server and MX records.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Craig Pfaff said:
Thanks!
What exactly would I be looking for?
Craig


Roady said:
Check your DNS configuration (DNS server, Exchange server and client).
Outlook 2003 relies on DNS to connect to Exchange.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Craig Pfaff said:
Hi,

I've got something quite odd happening. I've got an NT 4 domain with
only a PDC and they host Exchange 5.5 for internal use only, other than
that everything else is pretty straight forward. So I have a user who
installed Office 2003 locally with an admin account, then I joined the
domain and I setup the Exchange account and then I setup a POP3 account.
Outlook was having issues accessing Public folders so I went and looked
at the properties and it is supposedly accessing a different domain (one
that is not there)? When I go to the properties for the Exchange server
settings and put in the server name and username and then click on check
name, the username is resolved but the Exchange server name is changed
to for example the server name is "jones" it will be changed to
something like "jones.blet.com". So I logged back onto the local account
to see the settings and they where as they should be with just "jones",
I even went to a different computer and setup the Exchange account and
that came up "jones" and not the "jones.blet.com". (No parethesises).
So any thoughts would be appreciated.

Thanks Craig
 
R

Roady [MVP]

Once connected to Exchange you can see the Public Folders when you change
your Navigaton to Folder List

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Craig Pfaff said:
Is there any reason why I wouldn't be able to connect to the public
folders?
Roady said:
Check your DNS configuration (DNS server, Exchange server and client).
Outlook 2003 relies on DNS to connect to Exchange.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Craig Pfaff said:
Hi,

I've got something quite odd happening. I've got an NT 4 domain with
only a PDC and they host Exchange 5.5 for internal use only, other than
that everything else is pretty straight forward. So I have a user who
installed Office 2003 locally with an admin account, then I joined the
domain and I setup the Exchange account and then I setup a POP3 account.
Outlook was having issues accessing Public folders so I went and looked
at the properties and it is supposedly accessing a different domain (one
that is not there)? When I go to the properties for the Exchange server
settings and put in the server name and username and then click on check
name, the username is resolved but the Exchange server name is changed
to for example the server name is "jones" it will be changed to
something like "jones.blet.com". So I logged back onto the local account
to see the settings and they where as they should be with just "jones",
I even went to a different computer and setup the Exchange account and
that came up "jones" and not the "jones.blet.com". (No parethesises).
So any thoughts would be appreciated.

Thanks Craig
 
L

Lee Li [MSFT]

Dear Craig,

I appreciate that you have taken the time to write to us. However, I am
afraid that I am not quite clear about your original request.

First, based on my knowledge, during configuring Outlook profile, it is an
expected behavior to resolve the Exchange Server name as FQDN like
jones.blet.com. The behavior happens in my work station and test station.


From what you said "I logged back onto the local account to see the
settings", I am wondering whether you mean the local account as local
computer account, if so, I am afraid you need to log as domain account to
access Exchange mailbox in Outlook.

Meanwhile, I am not sure whether the behavior above is related to the issue
during accessing Public Folder. Is there any error message when "Outlook
was having issues accessing Public folders"? If so, please capture a screen
shot of the error message and send to me directly for further research:
[email protected].

Please let me know the results so that I can provide further assistance on
this problem. I am looking forward to your reply. Thanks and have a nice
day!

Thanks & Regards,

Lee Li
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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