Hi Randy,
As a guess, you may be trying to open the file in the wrong program. For example you can't use File=>Open in Word for either of
those file types, and if the associations of program to file type are incorrect, double clicking on one of those items will give a
similar result than using File=>Open from a graphics or Real Media player app.
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Sometimes when I download a jpg or rm or movie file, it comes thought as a
bunch of code. What caused this and how to I get it to be just the jpg or
movie file? >>
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Let us know if this helped you,
Bob Buckland ?

MS Office System Products MVP
Pricing and Packages for '2007 Microsoft Office System'
http://microsoft.com/office/preview