M
mhouston
We are having some strange issues with dragging and dropping an appointment
from one calendar to another. It appears that this issue only occurs on a
particular series. This series was created for Tues, Wed and Thurs for the
next five months. Once created each element of the series is modified with
specific information. The appointment time may occasionally be modified as
well.
We are using:
Outlook 2007
Exchange 2008 SP1
Vista Professional
Unfortunately, this issue involves our President's Office. There are
several staff members having access to the calendar. The hostess created the
event on the President's wife's calendar. The President's administrative
assistant can drag the individual days event to her instance of the
President's calendar. The event is displayed. However, the event does not
showup on any other user's instance of the calendar. These symptoms are
consistent on all profiles trying to follow this procedure.
Again, we have been able to successfully drag and drop other calendar items
from the President wife's calendar to his calendar.
We have told the staff that we suspect that the calendar series is corrupt
and that the calendar items may need to be deleted and recreated. We suspect
that a series was not intended to contain different data for each occurance,
especially in a very complex series. We are thinking that the hostess should
create individual entries for each daily appointment. Since this may not be
practical for this semester, the administrative assistant may need to drag
and drop the appointments while logged into the President's laptop and
profile.
Does this sound like we are on the right track? Any other suggestions would
be appreciated.
Thanks,
Mike
from one calendar to another. It appears that this issue only occurs on a
particular series. This series was created for Tues, Wed and Thurs for the
next five months. Once created each element of the series is modified with
specific information. The appointment time may occasionally be modified as
well.
We are using:
Outlook 2007
Exchange 2008 SP1
Vista Professional
Unfortunately, this issue involves our President's Office. There are
several staff members having access to the calendar. The hostess created the
event on the President's wife's calendar. The President's administrative
assistant can drag the individual days event to her instance of the
President's calendar. The event is displayed. However, the event does not
showup on any other user's instance of the calendar. These symptoms are
consistent on all profiles trying to follow this procedure.
Again, we have been able to successfully drag and drop other calendar items
from the President wife's calendar to his calendar.
We have told the staff that we suspect that the calendar series is corrupt
and that the calendar items may need to be deleted and recreated. We suspect
that a series was not intended to contain different data for each occurance,
especially in a very complex series. We are thinking that the hostess should
create individual entries for each daily appointment. Since this may not be
practical for this semester, the administrative assistant may need to drag
and drop the appointments while logged into the President's laptop and
profile.
Does this sound like we are on the right track? Any other suggestions would
be appreciated.
Thanks,
Mike