Duplicate e-mail (again) Outlook 2002 SP3

[pll]

We are receiving duplicate e-mails. Outlook 2002 SP3. We had this problem a
couple of years ago and fixed it. Now it is starting again. Two pc's are
affected. We use roadrunner (Time Warner Cable) for our POP3 e-mail server.

 

[Brian Tillman [MVP - Outlook]]

We are receiving duplicate e-mails. Outlook 2002 SP3. We had this problem
a
couple of years ago and fixed it. Now it is starting again. Two pc's are
affected. We use roadrunner (Time Warner Cable) for our POP3 e-mail
server.

See if something here helps: http://www.howto-outlook.com/faq/duplicates.htm

 

[DL]

do you have AV intergrated with outlook?

"(e-mail address removed)"

 

[pll]

Yes, we use Norton

do you have AV intergrated with outlook?

"(e-mail address removed)"

 

[pll]

Brian, I read that article and I feel certain it is our anti-virus software.
I am not convinced though that we can disable the intergration with outlook.
The majority of viruses we have received have been thru e-mails and Norton
Anti-Virus has detected and stopped them. Is this "on-access-scanner" part
of the Outlook program?

 

[Brian Tillman [MVP - Outlook]]

Brian, I read that article and I feel certain it is our anti-virus
software.
I am not convinced though that we can disable the intergration with outlook.
The majority of viruses we have received have been thru e-mails and Norton
Anti-Virus has detected and stopped them. Is this "on-access-scanner" part
of the Outlook program?

The on-access scanner is part of your AV program. It's a service that runs
all the time and scans each file on your hard drive as you open them. In
order to execute a program with virus, it must be on your hard drive first, so
the on-access scanner will catch it then. You don't need to scan e-mail. You
shouldn't be opening attachments in e-mail anyway.