Duplicate e-mails with "Status: RO" header

  • Thread starter Sakari Kääriäinen
  • Start date
S

Sakari Kääriäinen

One user in our company is receiving two copies of some e-mails. I cleared
the "Leave a copy of messages on server"-option, but that didn't help. We
have Outlook 2000 (SP3 9.0.0.6627 Internet Mail Only - Security Update) on a
Windows XP machine. Only one pop3 e-mail account is defined.

I examined the headers of e-mails and found out that those messages that
appear twice have "Status: RO" header in the first message and "Status:" in
the duplicate message that arrives a bit later than the first one. Those
messages that don't have duplicates have "Status:"-header. I searched the
net and found out that "Status: RO" means that "a message is downloaded but
not deleted", so this probably is relevant to our problem. I have no idea
why some messages get this header but others don't.

Where is this header coming from? What could be done?
 

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