Duplicate (Ghost) Folders in Contacts - Outlook 2003

N

Neil

After a major crash of our company's Exchange Server I now have multiple
contact folders with the same name when I go to email a message and go to
the address books to find the name. They do not appear in the Contacts only
when I click on TO: in an email message. For instance I have a folder
called Distribution, there are two of these folders displayed. One works
and the other when you click on it puts up an error ("The address list could
not be displayed. The Contacts folder associated with this address list
could not be opened; it may have been moved or deleted, or you do not have
permissions. For information on how to remove......"). I can find the way
to remove it from the list of address books. Can anyone help? So far my IT
group hasn't come up with an answer.
 
R

Roady [MVP]

Tools-> Address Book -> Tools-> Options... Select it and choose remove.
Otherwise remove the Outlook Address Book service from your mail profile;
Tools-> E-mail Accounts-> View or change existing address books-> Next

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

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