E-Mail Merge Issue With Locked Fields

[J Cope At Stratis]

Using Office 2003 Pro, I'm attempting an e-mail merge using an e-mail message
that has been sent to me. The message I'm forwarding has been saved locally
as an .htm file. Completing the merge triggers the following error:
"Word found locked fields during update. Word cannot update locked fields."
Clicking OK clears the error and sends the e-mail correctly, but the error
returns for every name in the merge.
I attempted the solutions in KB article 292155, but neither solution
provided there solved the problem.
Any assistance with this would be greatly appreciated.
Thanks!

 

[J Cope At Stratis]

Typing "mail merge locked fields" into Word help offers the following tip:

-To unlock a field so that field results can be updated, click the field,
and then press CTRL+SHIFT+F11

This was not, by itself, helpful to me because I could not locate any
"fields" in my document, let alone any that may have been locked.
However, performing a Select All affects all fields in the document without
having to explicitly find and select each in particular, so CTRL+A,
CTRL+SHIFT+F11 unlocked all fields and allowed for an error-free e-mail merge.

I do not know how to "close" a post, but this issue has been solved.

 

[mbengie]

*Using Office 2003 Pro, I'm attempting an e-mail merge using a
e-mail message
that has been sent to me. The message I'm forwarding has been save
locally
as an .htm file. Completing the merge triggers the following error:
"Word found locked fields during update. Word cannot update locke
fields."
Clicking OK clears the error and sends the e-mail correctly, but th
error
returns for every name in the merge.
I attempted the solutions in KB article 292155, but neither solution
provided there solved the problem.
Any assistance with this would be greatly appreciated.
Thanks!

-
mbengi