E-mail Opens Slow

[n0b0dy]

Here is the problem, when I try to open e-mails it take
between 20-30 seconds to open even just the basic text e-
mail. My e-mail is running trough an Exchange server and
the other users are not having this problem. I have added
RAM to the computer thinking that might help, but had no
effect on the load times. I have found nothing in the
Microsoft KB to solve the problem. Any help or ideas
would be appreciated

 

[Roady]

And your version of Outlook would be...???
If Outlook 2002;
Tools-> Options-> tab Other-> and disable Messenger integration

--
Roady
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[Marnus]

H

I might be way off the mark here but I have experienced the same issue before. My problem was Instant Messaging. I found that if I were signed in I had the problem, if not it was fine. This was with Exchange IM. Maybe try this if you using IM

Regrd
Marnus

 

[Marnus]

Outlook XP. No I dont recall disabling IM in Outlook but I did reinstall IM

 

[n0b0dy]

My Version of Outlook is 2000... I will look into the Im
settings

 

[Julie Ohl]

I have the same issues, and we are not running any IM. My users complain
almost daily that it takes 20-30 seconds to switch between email messages.
Running Exchange 2000 SP3, Outlook 2000.

 

[R. Funk]

You are not "running" any IM, but in Outlook there is a setting to "Enablee
Instant Messaging in Microsoft Outlook" and you will want to uncheck this
(It is checked by default). Go to Tools>Options>Other tab>and near the
bottom of the window will be "Instant Messaging" with the check box
option...uncheck and click OK.

Good Luck

 

[Julie Ohl]

Not seeing that check box...This is OL2000?

You are not "running" any IM, but in Outlook there is a setting to "Enablee
Instant Messaging in Microsoft Outlook" and you will want to uncheck this
(It is checked by default). Go to Tools>Options>Other tab>and near the
bottom of the window will be "Instant Messaging" with the check box
option...uncheck and click OK.

Good Luck

 

[tom sullivan]

I had the same unbearably slow email and lots of timeout errors - as I read these many messages on slow mail (about the first dozen posts), it occurred to me that maybe my email account was messed up - after trying a few things to no avail, I remembered that PC-cillin had forced some changes so it could intercept the mail. So, I changed back to the original config and it seems to fetch the mail quickly and without errors after several tries.

 

[USF]

I have Outlook 2000 and just started having this problem as well. It drives me nuts. I am a beginner and not sure how to reset my Outlook? Any help would be great. Or even this IM disconnect is a little new to me. I don't think I have it on my Outlook. Thanks for the help

 

[Julie Ohl]

One option we discovered and recently removed was causing slowness, but only
when opening attachments:
In Symantec AntiVirus Corp Edition client, there is a setting to Enable MS
Exchange realtime protection. With that option turned on, opening any
attachments was unbearably slow. Since we already scan at 2 layers before
the message reaches the client, we have since turned this option off and
performance has improved considerably.

I have Outlook 2000 and just started having this problem as well. It

drives me nuts. I am a beginner and not sure how to reset my Outlook? Any
help would be great. Or even this IM disconnect is a little new to me. I
don't think I have it on my Outlook. Thanks for the help

 

[Alec]

That did it for me perfectly...thanks!

 

[v.pliskin]

It takes 20 secords to open ordinary e mails can this be made quicker, thank you l.p.

 

[Koen B.]

Thanks! This was exactly the solution for me....

[Our IT department could not solve this.....

Koen