email account password fails to save?

M

Mike

I have tried clearing the protected storage provider and it did not work for
me. I upgraded from office 2000 to 2003 on Windows XP. Does anyone have
another solution?

Thanks,
Mike
 
D

Diane Poremsky [MVP]

did you delete the entire protected storage key or just the one for outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
M

Mike

Not sure... I deleted the registry entry:
hkey_current_user\software\microsoft\protected storage system
provider\s-1-5-21........

Diane Poremsky said:
did you delete the entire protected storage key or just the one for outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Mike said:
I have tried clearing the protected storage provider and it did not work
for
me. I upgraded from office 2000 to 2003 on Windows XP. Does anyone have
another solution?

Thanks,
Mike
Click to expand...
Click to expand...
 
D

Diane Poremsky [MVP]

that should be the right one...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Mike said:
Not sure... I deleted the registry entry:
hkey_current_user\software\microsoft\protected storage system
provider\s-1-5-21........

Diane Poremsky said:
did you delete the entire protected storage key or just the one for
outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Mike said:
I have tried clearing the protected storage provider and it did not work
for
me. I upgraded from office 2000 to 2003 on Windows XP. Does anyone have
another solution?

Thanks,
Mike

:

No, I have not!

:

Have you already tried clearing the protected storage provider?

http://support.microsoft.com/default.aspx?scid=kb;en-us;235861
Click to expand...
Click to expand...
Click to expand...
 
M

Mike

So I guess that means you don't have any other suggestions? This is very
frustrating.

Diane Poremsky said:
that should be the right one...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Mike said:
Not sure... I deleted the registry entry:
hkey_current_user\software\microsoft\protected storage system
provider\s-1-5-21........

Diane Poremsky said:
did you delete the entire protected storage key or just the one for
outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I have tried clearing the protected storage provider and it did not work
for
me. I upgraded from office 2000 to 2003 on Windows XP. Does anyone have
another solution?

Thanks,
Mike

:

No, I have not!

:

Have you already tried clearing the protected storage provider?

http://support.microsoft.com/default.aspx?scid=kb;en-us;235861
Click to expand...
Click to expand...
Click to expand...
 
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