Email addresses

C

Craig Pfaff

Hi,

I'd like to know how to get rid of ghost email addresses. For example, in
Outlook 2003
when you go to type in an email address in the TO: box you have a drop down
box with
many addressess that you may or may not have deleted. I'd like to get rid of
the ones
we've deleted.

Thanks Craig
 
B

Brian Tillman

Craig Pfaff said:
I'd like to know how to get rid of ghost email addresses. For
example, in Outlook 2003
when you go to type in an email address in the TO: box you have a
drop down box with
many addressess that you may or may not have deleted. I'd like to get
rid of the ones
we've deleted.
Click to expand...

Select the name with the arrow keys and press Delete.
 
P

Pat Cai [MSFT]

Hi Craig,

This is the auto-completion feature of Outlook 2003. It will record the
E-mail addresses you once used and is non-related with your contact folder.

If you want to delete an entry in the auto-completion list, just highlight
the entry and then press DELETE key.

If you want to disable this feature:

1. Select Tools/Options/E-mail Options/Advanced E-mail Option
2. Uncheck "Suggest names when completing fields"

Personally, I believe the feature is very useful in most scenarios. So I
would like to provide more workarounds instead of disabling it.

1. How to clear all the auto completions.
===============================
Outlook stores the auto completion database in a NK2 file. If we rename or
delete the database, Outlook will generate a new one, thus the database is
reset.

1. Quit Outlook.
2. Start Windows Explorer.
3. On the Tools menu, click Folder Options, and then click the View tab.
4. Under Advanced Settings, click to select the "Show hidden files and
folders" check box.
5. Search *.nk2 file on your hard disk
6. Right-click the .NK2 file with the name of the profile that you want to
reset, and then rename or delete it
7. Restart Outlook. Outlook will generate a new nickname cache.

Note: You should restart your Outlook to make the setting effect each time.
Because Outlook maintains a copy of NK2 file to memory while it is running.

For detailed information on this topic, please refer to the following
Microsoft Knowledge Base article:
Q287623 OL2002: How to Reset the Nickname and Automatic Completion
http://support.microsoft.com/support/kb/articles/q287/6/23.asp

2. How to prevent new address entry added into auto completion list
==================================
Find your NK2 file, right click it, select properties. Select the "Read
Only" check attribute in the property pane. Outlook will never update this
file so we can prevent new address entry added into auto completion list.
When you need new address add, just clear the Read Only attribute of this
file.

Hope the information helps

Regards,

Pat Cai
Microsoft Online Partner Support

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