email attachments

S

sheila

after sending an email with an attachment (created in word) to my work email
address which also uses outlook I cannot edit the document. When I open the
attachment at work it opens up in word viewer. when I attempt to edit the
document I get a message "cannot load word for windows..." what do i need to
do so that i can save and edit these attachments?
 
V

VanguardLH

sheila said:
after sending an email with an attachment (created in word) to my work email
address which also uses outlook I cannot edit the document. When I open the
attachment at work it opens up in word viewer. when I attempt to edit the
document I get a message "cannot load word for windows..." what do i need to
do so that i can save and edit these attachments?
Click to expand...

You will need to install Word on your work computer. Word Viewer is
just that: a viewer, not an editor.
 
S

sheila

The office computer has limited capabilities. The computer is not set up to
surf the web or anything else for that matter. This computer has been set up
to prevent any modifications by the user. I created some word documents and
saved them to a usb. Connected the usb to office computer and tried to open.
The only drive that came up available was the C drive.

The only program that I have located ion the office computer is Word Pad. I
created a document and emailed as an attachment to myself to do some editing
at home. After editing at home i emailed back to office as an attachment.
This same attachment that i was able to edit at home cannot be edited at the
office. I believe my issue is changing the attachment properties? your
thoughts?
 
V

VanguardLH

sheila said:
The office computer has limited capabilities. The computer is not set up to
surf the web or anything else for that matter. This computer has been set up
to prevent any modifications by the user. I created some word documents and
saved them to a usb. Connected the usb to office computer and tried to open.
The only drive that came up available was the C drive.
Click to expand...

Probably because USB devices are disabled in the BIOS. They don't want
employees stealing data out of the company by toting it out on a tiny
USB keychain flash drive.
The only program that I have located ion the office computer is Word Pad. I
created a document and emailed as an attachment to myself to do some editing
at home. After editing at home i emailed back to office as an attachment.
This same attachment that i was able to edit at home cannot be edited at the
office.
Click to expand...

WordPad can open .doc files but obviously cannot support everything that
Word supports. WordPad is free. Word costs money.
I believe my issue is changing the attachment properties? your
thoughts?
Click to expand...

Haven't a clue what you mean by "attachment properties". No such
animal. All e-mails get sent as text. RTF formatted e-mails have an
attachment for the extra formatting info. HTML formatted e-mails are
all text (tags are used for non-text rendering). All attachments are
within the body of the e-mail (they are not floating out on the Net
separate of the e-mail). All attachments (except text) get encoded into
plain text within a MIME part within the body of the message.
Everything inside an e-mail (its source) is plain text. The only
"properties" of an attachment are what filetype is the content of the
text encoded MIME part, the attachment's filename (as given when added
to the e-mail), and was coding was used to convert the attachment to
text.

When you receive the e-mail with the .doc attachment, can you save it to
the hard disk? You can't use it as it is inside the e-mail so it must
be saved to the hard disk. If you open it from within Outlook, the
attachment is decoded and a temp copy is saved on the hard disk and that
is what gets opened. Instead of opening it within Outlook, save it to
the hard disk and then edit THAT copy.
 
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