K
Kathy
Hello we have run into a new problem at my work. About 5
new people started recently and the all tried to open
their email accounts before they were properly setup.
Because no server was entered they now have a top folder
called "Personal Folders". What we have been doing to fix
the situation is to right click on the outlook icon
choose > properties > email accounts > Add a new email
account.
This method then adds the user's mailbox to outlook. The
problem however is that we have lost old calendar
information as well as the mail defaults to the personal
folder making in un-viewable over the web. What we are
hoping to do is to remove the personal folder all
together and only have the users email.
We would love any help at all on this issue.
Thanks in advance
Kathy
new people started recently and the all tried to open
their email accounts before they were properly setup.
Because no server was entered they now have a top folder
called "Personal Folders". What we have been doing to fix
the situation is to right click on the outlook icon
choose > properties > email accounts > Add a new email
account.
This method then adds the user's mailbox to outlook. The
problem however is that we have lost old calendar
information as well as the mail defaults to the personal
folder making in un-viewable over the web. What we are
hoping to do is to remove the personal folder all
together and only have the users email.
We would love any help at all on this issue.
Thanks in advance
Kathy