Email from one user immediately disappears

[ginnipig41]

I have a situation where email from one user within our domain, shows in the
Inbox and preview, but immediately disappears. It is not in the Deleted
Items or Junk Mail, and no rules are set. Emails from other users, within
the domain and from outside, arrive fine. Messages is selected as the View.
Others within the domain are receiving messages from the sender fine. I
logged on to a different machine as the sender, sent an email, and the
recipient received it correctly. This led me to believe that there may be a
virus/spyware issue on the senders machine. After running multiple
anti-spyware programs and anti-virus programs on the senders, the problem
still exists.

At this point I'm baffled. We are using Office 2003 and Windows XP SP2 on
both machines.

Any ideas?

Thanks,

George

 

[Ravi M via OfficeKB.com]

Dear George

This is the problem you are facing ith one e-mail id only right so
Firstly , check rules if you have defined for that particular user

if not

check if than is not marked in your black listed domains

Pls. confirm
Thanks
Ravi Malhotra

 

[Mary]

Also check for View/Arrange by settings. Make sure Show All messages is
selected and not 'Unread mail' or any other obscure setting.

 

[George Looney]

Hi,

Thanks for the response. I have checked Views, Rules, and the Blocked
domain list and all look fine, but still the emails appear and then
immediately disappear, only from the one sender.

The other part that still is confusing to me is that if I log on as the
sender to another machine and send the email to the same recipient,
everything is fine. This keeps leading me back to the sender's
machine/config as the issue, but I haven't found a problem there either!

Any help is greatly appreciated!

George