email icon greyed out in Office Home and Student 97

[ryanpoth]

Too funny! ROFL. That was worth reading all the tripe leading up to
it. Thanks Ray.

 

[NickT]

Irrespective of wether you both do this for free or not you are nevertheless
representing your company, especially when you inform us in signature line of
your job positions in Microsoft. Your responses to what started out to be a
serious question and concern dent your company image and that is not good. If
Steve B. or other more senior MS managers found out about this I think they
would have something to say to you both. So let's call it a truce now.
Agreed? All I would like is that someone takes my query & points made in this
thread about lack of E-mail option in Home and Student version of Office 2007
back to the product manager so he/she can mull it over and perhaps consider
putting the function into next SR-1.

You're singing to the choir.

Would it be better if we got our butts gnawed for pay?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Milly Staples [MVP - Outlook]"
Whatever. Doesn't matter to me one bit. I do this for free and can ignore
whoever I want, especially ingrates.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JoAnn Paules asked:

| It's not worth it, Milly. I tried to help him and he decided to take
| a chunk out of my butt. He obviously doesn't want help. He wants to
| kvetch.
|
|
|| Sorry to say but I think your reply is ridiculous especially
|| considering you are an MVP. I'm not in business and nor is rest of
|| family. We are home users wanting to send various documents like
|| letters, material that I've created for my Rotary club to aid a Aids
|| orphans home initiative in Africa and other personal stuff to others.
|| I can't believe that MS took this feature out as it was considered
|| purely 'commercial'. Would very much appreciate a proper, considered
|| reply to my query about this problem from the Office 2007 Product
|| Manager if you can get hold of him/her please.
||
||
||
|| "Milly Staples [MVP - Outlook]" wrote:
||
||| Home and student versions are for non-commercial use, e.g., you
||| can't run a business with this software as that is not something a
||| home user or student user would need. Ever wonder why the license
||| for this version is so low and allows 3 installs? Now you know.
|||
||| --ÂÂ
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact. All
||| unsolicited mail sent to my personal account will be deleted without
||| reading.
|||
||| After furious head scratching, NickT asked:
|||
|||| I have a similar problem. E-mail option is greyed out in all
|||| products in Office Home and Student 2007. I can't send documents.
|||| The e-mail client I am using is Windows Live mail desktop version.
|||| Can anyone help.
||||
||||
||||
|||| "Rock" wrote:
||||
||||| Installed Vista Home and Office Home and Student software on my
||||| computer. I tried to send out a word document to a friend through
||||| microsoft mail, but can't because the email icon is greyed out
||||| under the send to menu. I am using Vista's Mail not outlook.
||||| Also;
||||| Can any one tell me why the headers in this suite states non
||||| commercial use, this is a retail version I purchased and is
||||| activated but I am unable to acces the web from inside the
||||| programs. --
||||| GRB

 

[Kelly Cobean]

NickT

I believe you missed the bit of information identifying that NEITHER JoAnn
NOR Milly work for Microsoft.

Failure to read ALL of messages or to do a search of existing messages to
find out if the question/problem has already been addresses is what causes
about 90% of the messages on this and other boards.

Irrespective of wether you both do this for free or not you are
nevertheless
representing your company, especially when you inform us in signature line
of
your job positions in Microsoft. Your responses to what started out to be
a
serious question and concern dent your company image and that is not good.
If
Steve B. or other more senior MS managers found out about this I think
they
would have something to say to you both. So let's call it a truce now.
Agreed? All I would like is that someone takes my query & points made in
this
thread about lack of E-mail option in Home and Student version of Office
2007
back to the product manager so he/she can mull it over and perhaps
consider
putting the function into next SR-1.

You're singing to the choir.

Would it be better if we got our butts gnawed for pay?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Milly Staples [MVP - Outlook]"
Whatever. Doesn't matter to me one bit. I do this for free and can
ignore
whoever I want, especially ingrates.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JoAnn Paules asked:

| It's not worth it, Milly. I tried to help him and he decided to take
| a chunk out of my butt. He obviously doesn't want help. He wants to
| kvetch.
|
|
|| Sorry to say but I think your reply is ridiculous especially
|| considering you are an MVP. I'm not in business and nor is rest of
|| family. We are home users wanting to send various documents like
|| letters, material that I've created for my Rotary club to aid a Aids
|| orphans home initiative in Africa and other personal stuff to others.
|| I can't believe that MS took this feature out as it was considered
|| purely 'commercial'. Would very much appreciate a proper, considered
|| reply to my query about this problem from the Office 2007 Product
|| Manager if you can get hold of him/her please.
||
||
||
|| "Milly Staples [MVP - Outlook]" wrote:
||
||| Home and student versions are for non-commercial use, e.g., you
||| can't run a business with this software as that is not something a
||| home user or student user would need. Ever wonder why the license
||| for this version is so low and allows 3 installs? Now you know.
|||
||| --Â
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact. All
||| unsolicited mail sent to my personal account will be deleted without
||| reading.
|||
||| After furious head scratching, NickT asked:
|||
|||| I have a similar problem. E-mail option is greyed out in all
|||| products in Office Home and Student 2007. I can't send documents.
|||| The e-mail client I am using is Windows Live mail desktop version.
|||| Can anyone help.
||||
||||
||||
|||| "Rock" wrote:
||||
||||| Installed Vista Home and Office Home and Student software on my
||||| computer. I tried to send out a word document to a friend through
||||| microsoft mail, but can't because the email icon is greyed out
||||| under the send to menu. I am using Vista's Mail not outlook.
||||| Also;
||||| Can any one tell me why the headers in this suite states non
||||| commercial use, this is a retail version I purchased and is
||||| activated but I am unable to acces the web from inside the
||||| programs. --
||||| GRB

 

[Bob Buckland ?:-\)]

Hi Nick,

In the survey's of the Student targeted population for the Home and Office edition my understanding is that it was found that there
was more of a requested/sensed need to have MS Office OneNote's functionallity added and available 'in the box' for that market than
there was for MS Office Outlook while still maintaining the same price point as the Office 2003 Student & Teacher product, and
actually removing the requirement to have a student in the home from the license.

In school and home environments, a number of folks have already established email accounts and web based email clients (whether
through their cable/DSL provider, or another online presence including as part of the MS Office free website hosting (
http://officelive.com ), through 3rd party email clients such as Firebird, or even with MS Outlook Express(WinXP) or Windows
Mail(Vista), often so they can check their email from almost any computer. In other words, many folks didn't like thinking they
were paying for Outlook when they wouldn't be using it Obviously that's not true for everyone.

Outlook 2007 is available as a separate purchase for folks who would like to add it.

Whether Windows Live mail client will be updated to allow it to hook to Office 2007 is a question that you may want to also post on
in the Windows Vista newsgroups to see if the folks there have any additional information. In Windows XP, Outlook Express, a MAPI
client does allow you to hook into Word and Excel, for example, to send email.

==================
I have a similar problem. E-mail option is greyed out in all products in Office Home and Student 2007. I can't send documents. The
e-mail client I am using is Windows Live mail desktop version. Can anyone help. <<
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[NickT]

Thanks for this reply Bob. It gives me a better perspective on the decision
you made. I might be wrong but I'm sure that when I was trialling the Home &
Student Edition of Office 2007 (The 60 day free trial you offer) the Send
E-Mail option from the drop down button in top left hand corner of Word,
Excel etc was working. In my case I have Windows Live Mail desktop beta as
my e-mail client on my PC and I'm pretty sure an New e-mail opened up with
the document attached. It was after I paid for the product that I suddenly
found the option greyed out in Office 2007. So now I have to save the file
then go to Mail, start a new e-mail, attach the document and send the email
off. OK it's not such a big deal but it would be great if I could send
straight from the office product I'm working on via my Vista default mail
client.

 

[Milly Staples [MVP - Outlook]]

MVPs do NOT work for Microsoft.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, NickT asked:

| Irrespective of wether you both do this for free or not you are
| nevertheless representing your company, especially when you inform us
| in signature line of your job positions in Microsoft. Your responses
| to what started out to be a serious question and concern dent your
| company image and that is not good. If Steve B. or other more senior
| MS managers found out about this I think they would have something to
| say to you both. So let's call it a truce now. Agreed? All I would
| like is that someone takes my query & points made in this thread
| about lack of E-mail option in Home and Student version of Office
| 2007 back to the product manager so he/she can mull it over and
| perhaps consider putting the function into next SR-1.
|
| "JoAnn Paules" wrote:
|
|| You're singing to the choir.
||
|| Would it be better if we got our butts gnawed for pay?
||
|| --
||
|| JoAnn Paules
|| Microsoft MVP - Publisher
||
|| How to ask a question
|| http://support.microsoft.com/kb/555375
||
||
||
|| "Milly Staples [MVP - Outlook]"
|| || Whatever. Doesn't matter to me one bit. I do this for free and can
|| ignore whoever I want, especially ingrates.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, JoAnn Paules asked:
||
||| It's not worth it, Milly. I tried to help him and he decided to take
||| a chunk out of my butt. He obviously doesn't want help. He wants to
||| kvetch.
|||
|||
|||| Sorry to say but I think your reply is ridiculous especially
|||| considering you are an MVP. I'm not in business and nor is rest of
|||| family. We are home users wanting to send various documents like
|||| letters, material that I've created for my Rotary club to aid a
|||| Aids orphans home initiative in Africa and other personal stuff to
|||| others. I can't believe that MS took this feature out as it was
|||| considered purely 'commercial'. Would very much appreciate a
|||| proper, considered reply to my query about this problem from the
|||| Office 2007 Product Manager if you can get hold of him/her please.
||||
||||
||||
|||| "Milly Staples [MVP - Outlook]" wrote:
||||
||||| Home and student versions are for non-commercial use, e.g., you
||||| can't run a business with this software as that is not something a
||||| home user or student user would need. Ever wonder why the license
||||| for this version is so low and allows 3 installs? Now you know.
|||||
||||| --ÂÂ
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact. All
||||| unsolicited mail sent to my personal account will be deleted
||||| without reading.
|||||
||||| After furious head scratching, NickT asked:
|||||
|||||| I have a similar problem. E-mail option is greyed out in all
|||||| products in Office Home and Student 2007. I can't send documents.
|||||| The e-mail client I am using is Windows Live mail desktop
|||||| version. Can anyone help.
||||||
||||||
||||||
|||||| "Rock" wrote:
||||||
||||||| Installed Vista Home and Office Home and Student software on my
||||||| computer. I tried to send out a word document to a friend
||||||| through microsoft mail, but can't because the email icon is
||||||| greyed out under the send to menu. I am using Vista's Mail not
||||||| outlook. Also;
||||||| Can any one tell me why the headers in this suite states non
||||||| commercial use, this is a retail version I purchased and is
||||||| activated but I am unable to acces the web from inside the
||||||| programs. --
||||||| GRB

 

[Milly Staples [MVP - Outlook]]

Bob did not make any decisions about the SKU for Office. Microsoft made that decision.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, NickT asked:

| Thanks for this reply Bob. It gives me a better perspective on the
| decision you made. I might be wrong but I'm sure that when I was
| trialling the Home & Student Edition of Office 2007 (The 60 day free
| trial you offer) the Send E-Mail option from the drop down button in
| top left hand corner of Word, Excel etc was working. In my case I
| have Windows Live Mail desktop beta as my e-mail client on my PC and
| I'm pretty sure an New e-mail opened up with the document attached.
| It was after I paid for the product that I suddenly found the option
| greyed out in Office 2007. So now I have to save the file then go to
| Mail, start a new e-mail, attach the document and send the email off.
| OK it's not such a big deal but it would be great if I could send
| straight from the office product I'm working on via my Vista default
| mail client.
|
|
|
| "Bob Buckland ?" wrote:
|
|| Hi Nick,
||
|| In the survey's of the Student targeted population for the Home and
|| Office edition my understanding is that it was found that there was
|| more of a requested/sensed need to have MS Office OneNote's
|| functionallity added and available 'in the box' for that market than
|| there was for MS Office Outlook while still maintaining the same
|| price point as the Office 2003 Student & Teacher product, and
|| actually removing the requirement to have a student in the home from
|| the license.
||
|| In school and home environments, a number of folks have already
|| established email accounts and web based email clients (whether
|| through their cable/DSL provider, or another online presence
|| including as part of the MS Office free website hosting (
|| http://officelive.com ), through 3rd party email clients such as
|| Firebird, or even with MS Outlook Express(WinXP) or Windows
|| Mail(Vista), often so they can check their email from almost any
|| computer. In other words, many folks didn't like thinking they were
|| paying for Outlook when they wouldn't be using it Obviously
|| that's not true for everyone.
||
|| Outlook 2007 is available as a separate purchase for folks who would
|| like to add it.
||
|| Whether Windows Live mail client will be updated to allow it to hook
|| to Office 2007 is a question that you may want to also post on in
|| the Windows Vista newsgroups to see if the folks there have any
|| additional information. In Windows XP, Outlook Express, a MAPI
|| client does allow you to hook into Word and Excel, for example, to
|| send email.
||
|| ==================
||
|| I have a similar problem. E-mail option is greyed out in all
|| products in Office Home and Student 2007. I can't send documents.
|| The e-mail client I am using is Windows Live mail desktop version.
|| Can anyone help. << --
||
|| Bob Buckland ?
|| MS Office System Products MVP
||
|| *Courtesy is not expensive and can pay big dividends*

 

[dfritschie]

Excuse my ignorance: I have almost the same question. I just bought MS
Office Home/Student 2007. I use Outlook Express for email, on a Win XP
system (brand new, I might add). Am I reading this right that the reason I
cannot use the send to email recipient option is that Outlook Express does
NOT integrate with Word 07? The way this came up is today trying to send a
family tree information sheet to a relative (clearly, personal use).

Am I reading this right that I cannot send email from within Word 07 but
must save, start OE, and attach the document to an email that way?

What if I bought Outlook (unlikely to occur, but what if). Would the email
option still be greyed out in Word 07???

Thank you.

I don't see how eliminating OE integration is a feature or plus or price
point issue (because

 

[dfritschie]

How????? Thanks.

In Windows XP, Outlook Express, a MAPI

 

[Beth Melton]

I think you missed the last paragraph.

Open IE and go to Tools/Internet Options. On the Programs tab, make sure you
have Outlook Express set as your email editor.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[dfritschie]

Thanks, really. However, when I do that, I have Outlook Express set as the
email program. But, in Word 07, the option to sent to email recipient is
still grayed out....

 

[Beth Melton]

Hmmm...that works for me, I can switch between Outlook and Outlook Express.
Try this:

- Right-click the Quick Access Toolbar and click Customize Quick Access
Toolbar
- From the Choose Commands From list, select Commands Not In the Ribbon
- Locate Send For Review and add it to your QAT

Try using it instead of the Send to Mail Recipient - please let us know if
it works.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Bernadette G]

No she is not. She got it right. Rotary is a non-profit organisation.

 

[4Mary]

Although I've been using Outlook Express Email for over a year, now that I've
added Office Home and Student 2007....I'm unable to Send a Word Document via
email. Please advise, thanks

 

[4Mary]

Although I've been using Outlook Express Email for over a year, now that I've
added Office Home and Student 2007....I'm unable to Send a Word Document via
email. Please advise, thanks

 

[4Mary]

I didn't mention that I tried Beth Melton's possible fix. Although the Send
to Mail Recipient icon is active & an email form appears, when I press "send
message" on email form, Word "crashes". I tried this method 3 times with the
same result. Has this fix worked for anyone?

 

[paul s]

I have a similar problem and I called support and got the issue fixed. But I
have now loaded the software into another pc as my license permits me to. The
problem has now occurred in this pc. I would have thought that students would
require the email option so that they can email work back into school or to
their tutor as I would wish to do!!!! I know wish I had written down the
steps that I had to work through when I last got this problem sorted.
--
smicker

Sorry to say but I think your reply is ridiculous especially considering you
are an MVP. I'm not in business and nor is rest of family. We are home users
wanting to send various documents like letters, material that I've created
for my Rotary club to aid a Aids orphans home initiative in Africa and other
personal stuff to others. I can't believe that MS took this feature out as it
was considered purely 'commercial'. Would very much appreciate a proper,
considered reply to my query about this problem from the Office 2007 Product
Manager if you can get hold of him/her please.

Home and student versions are for non-commercial use, e.g., you can't run a business with this software as that is not something a home user or student user would need. Ever wonder why the license for this version is so low and allows 3 installs? Now you know.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, NickT asked:

| I have a similar problem. E-mail option is greyed out in all products
| in Office Home and Student 2007. I can't send documents. The e-mail
| client I am using is Windows Live mail desktop version. Can anyone
| help.
|
|
|
| "Rock" wrote:
|
|| Installed Vista Home and Office Home and Student software on my
|| computer. I tried to send out a word document to a friend through
|| microsoft mail, but can't because the email icon is greyed out under
|| the send to menu. I am using Vista's Mail not outlook.
|| Also;
|| Can any one tell me why the headers in this suite states non
|| commercial use, this is a retail version I purchased and is
|| activated but I am unable to acces the web from inside the programs.
|| --
|| GRB

 

[mdrohde]

I had the exact same issue with Vista as my OS, Windows Mail and 2007 Student
Office.
I followed the thread until I found this one- it worked, wasn't complicated
and didn't ask me to do weird things I didn't understand
..
This fix worked.


1. Quit your Office programs, please click on the following link to download
the Messaging_registry.reg file to your desktop.

http://officetoolsdown.googlepages.com/Messaging_registry.reg

2. Double click on this Messaging_registry.Reg file to import the registry.
When you are asked whether you want to import the registry, click Yes.

3. Start Office programs like Word/Excel to check whether the E-mail icon is
useable.


"That was easy"

 

[T. Horn]

Installed Vista Home and Office Home and Student software on my computer. I
tried to send out a word document to a friend through microsoft mail, but
can't because the email icon is greyed out under the send to menu. I am using
Vista's Mail not outlook.
Also;
Can any one tell me why the headers in this suite states non commercial use,
this is a retail version I purchased and is activated but I am unable to
acces the web from inside the programs.

 

[T. Horn]

Installed Vista Home and Office Home and Student software on my computer. I
tried to send out a word document to a friend through microsoft mail, but
can't because the email icon is greyed out under the send to menu. I am using
Vista's Mail not outlook.
Also;
Can any one tell me why the headers in this suite states non commercial use,
this is a retail version I purchased and is activated but I am unable to
acces the web from inside the programs.