Email Sending Issues

A

ABoone

Hello,

I have an odd issue with one of my computers. We are using outlook 2003 and
MS Exchange 2003.

The issue is that we are not able to send email to many (not all) email
addresses outside our domain. If I use this same account on another machine,
it works just fine. If I use webmail, it works fine as well.

When I send an email I get an immediate response from the exchange server
saying the address I am trying to send to is not valid...but it is, I can
send to it just fine from any other computer using this user account.

What is interesting is that I have message tracking turned on for Exchange
and these messages never even make it to our Exchange server. The messages
that do go out all show up in the message tracking but not the bounced email.

I have removed Outlook and reinstalled it and the issue remains.

Anyone have this problem in the past?

Thanks in advance

Aaron
 
V

VanguardLH

ABoone said:
Hello,

I have an odd issue with one of my computers. We are using outlook 2003 and
MS Exchange 2003.

The issue is that we are not able to send email to many (not all) email
addresses outside our domain. If I use this same account on another machine,
it works just fine. If I use webmail, it works fine as well.

When I send an email I get an immediate response from the exchange server
saying the address I am trying to send to is not valid...but it is, I can
send to it just fine from any other computer using this user account.

What is interesting is that I have message tracking turned on for Exchange
and these messages never even make it to our Exchange server. The messages
that do go out all show up in the message tracking but not the bounced email.

I have removed Outlook and reinstalled it and the issue remains.

Anyone have this problem in the past?

Thanks in advance

Aaron
Click to expand...

Have you tried deleting the record from the contact-type folder (e.g.,
Contacts) that you are using when specifying the recipient? Try
recreating that contact.

Even if Outlook is using GAL, the user may have configured Outlook to
first search a different address book in their local Outlook Address
Book (which isn't an address book itself but a container of pointers to
other address books). They may have configured OAB to look first in
their own .pst file for contacts before using GAL. If the contact's
e-mail address is screwed up, like containing leading, trailing, or
embedded spaces, then Outlook can't send to that invalid e-mail address.
The other recipients might work okay because they're coming from the GAL
instead of the user's own contacts.
 
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