email stays in outbox on win2k

J

.:J:.

Hey

i send my emails, but they stay in outbox until I click some folder or other
email. Same happens when I want to receive.

Any ideas ??

J
 
D

Danny C

I have the same problem with Outlook 2000 on an XP laptop. Usually if I
hit Send/Receive it will go. Make sure in tools, options, Mail Delivery,
you have the box checked that says Send messages immediately when connected.
Other than that, I don't think it's much you can do.

Danny
 
L

Lanwench [MVP - Exchange]

..:J:. said:
Hey

i send my emails, but they stay in outbox until I click some folder
or other email. Same happens when I want to receive.

Any ideas ??

J
Click to expand...

Version of Outlook? Also include mode (if applicable) and SP level - find
out in help |about.
Are you connecting to an Exchange server?
 
J

Jeff Stephenson [MSFT]

S

Slarty Bartfast

Some - but not most - here are having their mail stuck in Outbox after we
upgraded to XP SP2.
Microsoft gives a 'workaround' but hopefully a patch will come out soon.

http://support.microsoft.com/default.aspx?scid=kb;en-us;883606

SYMPTOMS
After you install Microsoft Windows XP Service Pack 2 (SP2), when you try to
send a message in Microsoft Outlook, the message is not immediately sent.
The message remains in your Outbox folder longer than you expect.
WORKAROUND
To work around this problem, click a folder other than the Outbox folder, or
open any e-mail message. This action sends a remote procedure call (RPC) to
the Exchange server, and the e-mail messages in your Outbox folder are sent.

--

Regards,

Slarty Bartfast
"Lanwench [MVP - Exchange]"
 
J

Jeff Stephenson [MSFT]

The problem you're having is that the information (called "UDP packets")
that Exchange is sending to notify Outlook of changes to your mailbox is
being blocked by something - probably the Windows Internet Connection
Firewall. You can set the registry values in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 (Outlook
2002) or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849
(Outlook 2000) to cause Outlook to poll Exchange rather than waiting for
notifications.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Some - but not most - here are having their mail stuck in Outbox after we
upgraded to XP SP2.
Microsoft gives a 'workaround' but hopefully a patch will come out soon.

http://support.microsoft.com/default.aspx?scid=kb;en-us;883606

SYMPTOMS
After you install Microsoft Windows XP Service Pack 2 (SP2), when you try to
send a message in Microsoft Outlook, the message is not immediately sent.
The message remains in your Outbox folder longer than you expect.
WORKAROUND
To work around this problem, click a folder other than the Outbox folder, or
open any e-mail message. This action sends a remote procedure call (RPC) to
the Exchange server, and the e-mail messages in your Outbox folder are
Click to expand...
sent.
 
B

Britt G

We have the same problem. Problem occurs regardless of OS (Win98, Win2000,
WinXP) and Office version (2000,XP...Various SP levels). So that rules out
the Windows XP firewall configuration. I don't believe it to be a UDP
blocking issue either, as nothing in our network config has changed and the
exchange server and these clients are on the same LAN. Tends to only happen
 
D

Dave

Thanks, Jeff! We're experiencing the same thing along with some
connectivity/latency issues when our Outlook client is behind a firewall. I
haven't tried the fix listed in Q304849 yet, but I'm confident that will
alleviate the issue.
 
Top