email - unable to send

[coalcorona]

i have Outlook 2000 Internet mail only
i cannot send email
error message =
A TCP/IP error occurred while trying to send data to the server. (Account:
‘pop.charter.net’, SMTP server: ‘smtp.charter.net’, Error Number: 0x800ccc13).

have checked settings, re-entered them and appear OK but problem persists
what next?

Any help would be very appreciated
Thank you. Orlando

 

[dlw]

did you recently update Internet Explorer, or Outlook Express? Outlook needs
both of those other programs to be the same version.

 

[frustrated]

does this mean that if I've updated IE to version 7, I must update OE to 7
also? I have OE6...is there a version 7???

 

[Jocelyn Fiorello [MVP - Outlook]]

This article has some other suggestions:
http://www.xtra.co.nz/help/0,,5721-2452482,00.html

There is no Outlook Express 7. Windows Vista comes with OE's replacement,
Windows Mail.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***