email with restricted permissions and verify credentials Outlook 2

B

B. Scace

I cannot open or forward a message from one of my colleagues. When I
highlight it, it reads "message with restricted permissions cannot be viewed.
Open the item and verify your credentials. I get other emails from this
person, but occasionally ones come in with this message.

How do I verify credentials on individual emails and how can I prevent this
from happening in the future
 
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