Emailed Infopath forms display badly in Outlook 2007

[Stu]

Any Infopath form that I create and publish on Sharepoint looks fine
and works fine in the browser. I need the user to be able to edit the
form using the browser, not Infopath. I'm trying to get a recipient to
receive the copy of the form as an email. The form looks terrible when
it's displayed by Outlook 2007. The formatting is all messed up. If
you receive the form in just about any other email client it looks
fine. I'm pretty sure this is to do with the use of the Word engine to
render XML files. Any suggestion on how to get the forms to display OK
in Outlook 2007? If you submit the form using Infopath the received
form looks just fine in Outlook 2007. Unfortunately most of the people
filling in the form won't have the client.

thanks,
Stuart

 

[JohnG]

Are you saying you want to email a form to a recipient then have them edit
the form in a browser? Or having two problems, not being able to edit in
browser and not being able to display correctly in Outlook.

For the outlook issue make sure the recipient has infopath forms enabled. Go
to Tools, Options, click on Other tab, Advanced options, make sure enable
infopath e-mail forms is checked.

If your also not able to have clients edit infopath forms in sharepoint you
may be running WSS which doesn't include infopath services. Need to have
infopath services running to edit in sharepoint w/o the infopath client. MOSS
Enterprise does include this option or purchase Forms Server 2007 separately.
Hope that helps.

 

[Stu]

We have MOSS Enterprise with Forms Server and can edit the forms just
fine in a browser and have Sharepoint/Formsserver email the completed
form with no issues. The problem is Outlook 2007 displaying the form
which I think is an XML attachment when it's received. The recipient
doesn't have the infopath client so can't enable it. There will be
many recipients and they have no need for infopath for anything else.
If you receive the emailed form in another email client like Gmail for
instance it displays just fine.