L
Lori
Client: Windows XP Pro, fully updated
Software: Office 2000, fully updated
Our Outlook 2000 clients are set up w/ a signature attached to each & every
outgoing email. It works perfectly UNTIL we try to email from within Access.
Our billing system is in Access 2000. She generates an invoice, clicks on
the email icon with the little paperclip & an email pops up with the invoice
attached. The email itself always opens in the upper left corner of the
desktop - real small, like 3"x3". Once expanded the signature is mia. She
can go to Insert, Signature, (Name) which will insert the signature but why
isn't already there when the email is generated?!
Also, the email generated via this method is always in Plain Text. Odd, b/c
her Outlook is config'd to create emails in Rich Text. To test, I converted
my email over to only generate Plain Text emails. The few I created all had
the correct signature added so the format of new emails as configured within
Outlook seems to be irrelevant to Access using it!
And, even more odd, I tried saving one of these invoice-generated emails b/c
I wanted to see how it looks within Outlook itself. But it doesn't get
saved to the Drafts folder - it gets saved to the Inbox!??!!?
It's like Access is using a stripped down / dummy version of Outlook or
something....? So I guess my questions are WHY does this happen & is there a
way to make it pickup up the signature without manually adding it?
Software: Office 2000, fully updated
Our Outlook 2000 clients are set up w/ a signature attached to each & every
outgoing email. It works perfectly UNTIL we try to email from within Access.
Our billing system is in Access 2000. She generates an invoice, clicks on
the email icon with the little paperclip & an email pops up with the invoice
attached. The email itself always opens in the upper left corner of the
desktop - real small, like 3"x3". Once expanded the signature is mia. She
can go to Insert, Signature, (Name) which will insert the signature but why
isn't already there when the email is generated?!
Also, the email generated via this method is always in Plain Text. Odd, b/c
her Outlook is config'd to create emails in Rich Text. To test, I converted
my email over to only generate Plain Text emails. The few I created all had
the correct signature added so the format of new emails as configured within
Outlook seems to be irrelevant to Access using it!
And, even more odd, I tried saving one of these invoice-generated emails b/c
I wanted to see how it looks within Outlook itself. But it doesn't get
saved to the Drafts folder - it gets saved to the Inbox!??!!?
It's like Access is using a stripped down / dummy version of Outlook or
something....? So I guess my questions are WHY does this happen & is there a
way to make it pickup up the signature without manually adding it?