emails won't go to deleted folder

H

hustedj

I have a user that when they delete a email it won't go in
to the deleted folder, it just permanently deletes the
email. User is using Outlook 2003.

Thanks for your time
 
P

Patricia Cardoza [Outlook MVP]

Check the view on the Deleted Items folder. Make sure it's not filtered.
Also make sure the user isn't holding the Shift key while they delete.

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com
 
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