Empty deleted items, now cant view any messages or folders

T

T

Hi,

I have a PST file with about 8 subfolders that is about 500MB in size.
I did a "empty deleted items folder" on it today, and it seemed to
delete *everything*, all messages and all subfolders. Only the deleted
items folder (which is empty) is still visible.

The actual PST is still there, and still 500 MB in size. I ran
SCANPST.EXE on it, and it detected 1 error, fixed it, but there is
still nothing there. Interestingly SCANPST.EXE summarizes that there
are 8 folders but no items in the PST .. outlook shows no folders or
items at all (except deleted items).

Can anyone suggest how I might recover the messages in this PST?

Thanks!
 
B

Ben M. Schorr - MVP

Aloha T,

Actually it's one possiblity for how emptying Deleted Items would have resulted
in all of the folders disappearing.

I suspect this PST may be irrevocably corrupted. Can you restore a good
copy from backup?

-Ben-
Ben M. Schorr - MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm
that's a shockingly poor suggestion
are you sure the folders weren't moved to the deleted items folder?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/


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T said:
Hi,

I have a PST file with about 8 subfolders that is about 500MB in
size. I did a "empty deleted items folder" on it today, and it
seemed to delete *everything*, all messages and all subfolders. Only
the deleted items folder (which is empty) is still visible.

The actual PST is still there, and still 500 MB in size. I ran
SCANPST.EXE on it, and it detected 1 error, fixed it, but there is
still nothing there. Interestingly SCANPST.EXE summarizes that there
are 8 folders but no items in the PST .. outlook shows no folders or
items at all (except deleted items).

Can anyone suggest how I might recover the messages in this PST?

Thanks!
 

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