enter network password errors

[Surfer01]

I keep getting "Enter Network Password" boxes popping up in Outlook 2007. If
I enter the password and click Save the Password, the box pops up again. I
go into the Account Settings and re-enter the password there; works for a bit
then pops up again. My send/receive is set for 2 minutes as this is a
business email address.

Both my email host and ISP provider say it's not their problem. Help!

Thanks!

surfer01

 

[Brian Tillman [MVP - Outlook]]

I keep getting "Enter Network Password" boxes popping up in Outlook 2007.
If
I enter the password and click Save the Password, the box pops up again. I
go into the Account Settings and re-enter the password there; works for a
bit
then pops up again. My send/receive is set for 2 minutes as this is a
business email address.

Two minutes is way too low. You shouldn't use an interval less than about ten
minutes.
See if this helps: http://support.microsoft.com/kb/236032
http://groups.google.com/group/microsoft.public.outlook.installation/msg/7ba6298714477bf4

 

[Surfer01]

Thanks, Brian. I will change this setting and see if this helps.

On the link you sent, this applies to persons using Exchange Server. Would
this info be the same for my company where we've installed Outlook 2007
locally on each machine?

surfer01

 

[Brian Tillman [MVP - Outlook]]

Thanks, Brian. I will change this setting and see if this helps.

On the link you sent, this applies to persons using Exchange Server. Would
this info be the same for my company where we've installed Outlook 2007
locally on each machine?

Outlook is usually installed locally when accessing Exchange. Some places use
Terminal Services, but there's nothing requiring that.