Entering Product Key after Factory Reboot

[JM]

I rebooted my sytem recently back to factory default. I had downloaded
Office 07 previously. Upon getting the product key from microsoft support -
the key does not work? Do i need to re-install / re-download Office 07 from
online? Also, i have the trial version on my system. Any idas?

 

[JoAnn Paules]

1. Uninstall all versions of Office ,including the trial.

2. Reinstall the version you paid for.

 

[Tina Seal]

I uninstalled the trial and previous version which had quit working, I was
back to just the trial. Then I tried reinstalling from the disk and keep
getting the error message "incorrect Product Code". I went ahead and
installed without the Product Key just so I could find a way to get to
support because I did not register it when I bought it just over a year ago.

How do I correct this problem.

1. Uninstall all versions of Office ,including the trial.

2. Reinstall the version you paid for.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I rebooted my sytem recently back to factory default. I had downloaded
Office 07 previously. Upon getting the product key from microsoft
support -
the key does not work? Do i need to re-install / re-download Office 07
from
online? Also, i have the trial version on my system. Any idas?