Hi Doc,
You may want to use the link below to post your question to the MS Office:mac Entourge newsgroup and include there the version of
Entourage you're using.
===========
Some messages are coming in unreadable text characters, but when pasted in
another application, they are readable. <<
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I hope this helps you,
Bob Buckland ?

MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
Microsoft Office:Mac newsgroups:
news://msnews.microsoft.com/microsoft.public.mac.office.entourage
or
http://microsoft.com/mac/community/community.aspx?pid=newsgroups
Microsoft Office:Mac products and updates
http://microsoft.com/mac