Entourage 2004 charsh opening new mails with attachments

D

Domus_Academy

Hallo,
we are experiencing a problem with Entourage 2004.
I just moved from an old iBook G4 to a new MacBook Pro (Tiger). I created a new profile and C&P the Entourage batabase to the new mac.
Now i'm able to open all of the old mail with or without attachments, i can open new mails withnout attachments, but in the moment i try to open a new mail with attachments, Entourage exit without any error message.

Office is updated to .4.0

The strange part is some new mails still open.
 
D

Diane Ross

we are experiencing a problem with Entourage 2004.
I just moved from an old iBook G4 to a new MacBook Pro (Tiger).

How did you move over? Did you use the Migration Assistant?

I created a
new profile and C&P the Entourage batabase to the new mac.
Now i'm able to open all of the old mail with or without attachments, i can
open new mails withnout attachments, but in the moment i try to open a new
mail with attachments, Entourage exit without any error message.
Attachments are stored in the Entourage Temp folder inside the Microsoft
User Data folder. This is where Entourage is trying to save the file before
it opens. Check the permissions on this folder.

Owner Access: Read Write
Group Access: Read only
Others: Read only

You can delete the Entourage Temp folder, and Entourage will create a new
one when launched.
 

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