Entourage 2004 Inbox Mystery

[mark.harter]

OK here's the deal:

I have a user (non-admin) account that I have just upgraded to Office:
2004. I have 3 other users that I have successfully updated with the
correct exchange settings and all are on non-admin accounts. All were
previously using Office X. With the other uses I was able to import
their mailboxes and settings. With this user I can get them to connect
to exchange, however her mailbox/inbox and any associated sub-folders
will not display.

All are running OSX 10.4.7.

Anyone have any ideas?

Thanks in advance:
Mark

 

[William Smith]

OK here's the deal:

I have a user (non-admin) account that I have just upgraded to Office:
2004. I have 3 other users that I have successfully updated with the
correct exchange settings and all are on non-admin accounts. All were
previously using Office X. With the other uses I was able to import
their mailboxes and settings. With this user I can get them to connect
to exchange, however her mailbox/inbox and any associated sub-folders
will not display.

Hi Mark!

Does your company have multiple Exchange servers? This sounds like your
"working" users are pointed to the correct server but the other is
possibly hosted on a different server.

Hope this helps! bill