Entourage 2008 Connection to Exchange 2007

[AmeriSciecnes]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: Exchange

I am having a problem with my Entourage 2008 clients connection to my Exchange 2007 Server. This was working fine until last Thursday. And then the entourage clients stopped receiving and being able to send email. All my outlook clients are working fine, but the entourage clients do not.

If the entourage client logs into the Outlook Web Access, they can send and receive email just fine.

The Entourage Clients and the Exchange Server are both fully patched.

Mac OS Version 10.4.11
Entourage Version 12.2.1
Exchange Server Version 8.1 Build 240.6

Ask any questions, and I will do my best to answer.

Any help would be appreciated

 

[AmeriSciecnes]

Additional Information:

When I try to do a send and receive, the account flashes not connected a few times and then nothing happens. I know that there is mail for the account, as I can see it through OWA.

 

[Corentin Cras-Méneur]

Hi,

I am having a problem with my Entourage 2008 clients connection to my
Exchange 2007 Server. This was working fine until last Thursday. And
then the entourage clients stopped receiving and being able to send
email. All my outlook clients are working fine, but the entourage
clients do not.

If the entourage client logs into the Outlook Web Access, they can send
and receive email just fine.

The Entourage Clients and the Exchange Server are both fully patched.

Not sure why it's not working right now, but have you considered
installing the EWS version of Entourage instead?? Web Services are a
huge improvement over WebDAV (the protocol the regular version of
Entourage uses) and it might be well worth a try,

Corentin

 

[Pawan Kapoor]

Try configuring Entourage with explicit OWA URL mentioned in kb# 931350

 

[AmeriSciecnes]

Where can I get my hands on the EWS version of Entourage. Do I have to buy and upgrade, or is it a free download?

 

[AmeriSciecnes]

Try configuring Entourage with explicit OWA URL mentioned in kb# 931350

I tried this and it did not seem to work. Question does the webdav service in iss on the mail server need to be allowed?

 

[AmeriSciecnes]

Where can I get my hands on the EWS version of Entourage. Do I have to buy and upgrade, or is it a free download?

I Found it on the down load page. But is it a trial or the full version?

 

[Ed Kimball]

Where can I get my hands on the EWS version of Entourage. Do I have to buy and
upgrade, or is it a free download?

I Found it on the down load page. But is it a trial or the full version?

It is a free update to Entourage 2008 (V 12.x). Make sure you follow the
instructions for installing.

 

[AmeriSciecnes]

That did it

Thanks everyone for the help