Entourage 2008 Crashing when reading messages with preview windowopen

[ADAM ROSENMAN]

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-08-25 12:13:47 -0400
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.2.0.090605
Crashed Module Name: JavaScriptCore
Crashed Module Version: unknown
Crashed Module Offset: 0x0000229c
Blame Module Name: JavaScriptCore
Blame Module Version: unknown
Blame Module Offset: 0x0000229c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

# 1 0x921cb29c in .objc_class_name_ProfilerServer + 0x920241DC
(JavaScriptCore + 0x0000229c)
# 2 0x00000000 in ( + 0x00000000)

X86 Thread State:
eax: 0x0000fc08 ebx: 0x921cb1dc ecx: 0x022ea528 edx:0x0000fc00
edi: 0xa0323800 esi: 0x00000219 ebp: 0x0000000e esp:0xbfffd470
ss: 0x0000001f eip: 0x921cb29c cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202


Thread 1:

# 1 0x9021f3a6 in _signgam + 0x90078482 (libSystem.B.dylib + 0x000013a6)
# 2 0x902a6eab in _signgam + 0x900FFF87 (libSystem.B.dylib + 0x00088eab)
# 3 0x021bbd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021bb3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x021bb46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x021bbf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x90250155 in _signgam + 0x900A9231 (libSystem.B.dylib + 0x00032155)
# 8 0x90250012 in _signgam + 0x900A90EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x90296287 ecx: 0xb00a0a5c edx:0x9021f3a6
edi: 0x00003646 esi: 0x2801b5bc ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x9021f3a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202


Thread 2:

# 1 0x9022646e in _signgam + 0x9007F54A (libSystem.B.dylib + 0x0000846e)
# 2 0x90250dcd in _signgam + 0x900A9EA9 (libSystem.B.dylib + 0x00032dcd)
# 3 0x96e13450 in __CMProfileID + 0x96D4032C (ColorSync + 0x00033450)
# 4 0x96e25d8e in __CMProfileID + 0x96D52C6A (ColorSync + 0x00045d8e)
# 5 0x90250155 in _signgam + 0x900A9231 (libSystem.B.dylib + 0x00032155)
# 6 0x90250012 in _signgam + 0x900A90EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
eax: 0x0000014e ebx: 0x90250ded ecx: 0xb0122e7c edx:0x9022646e
edi: 0x02875da4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x9022646e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 3:

# 1 0x9027dcfe in _signgam + 0x900D6DDA (libSystem.B.dylib + 0x0005fcfe)
# 2 0x010e3b76 in _FWaitForConnection + 0x0000002A
(MicrosoftComponentPlugin + 0x00174b76)
# 3 0x00fefb50 in _McpFInitNetworkPIDChecking + 0x0000111C
(MicrosoftComponentPlugin + 0x00080b50)
# 4 0x97353057 in __gTECMasterGlobals + 0x9706D817 (CarbonCore +
0x00049057)
# 5 0x90250155 in _signgam + 0x900A9231 (libSystem.B.dylib + 0x00032155)
# 6 0x90250012 in _signgam + 0x900A90EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
eax: 0x000c0194 ebx: 0x00fefaff ecx: 0xb01add3c edx:0x9027dcfe
edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c
ss: 0x0000001f eip: 0x9027dcfe cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 4:

# 1 0x90267b96 in _signgam + 0x900C0C72 (libSystem.B.dylib + 0x00049b96)
# 2 0x010e3c01 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin
+ 0x00174c01)
# 3 0x00fef7fe in _McpFInitNetworkPIDChecking + 0x00000DCA
(MicrosoftComponentPlugin + 0x000807fe)
# 4 0x97353057 in __gTECMasterGlobals + 0x9706D817 (CarbonCore +
0x00049057)
# 5 0x90250155 in _signgam + 0x900A9231 (libSystem.B.dylib + 0x00032155)
# 6 0x90250012 in _signgam + 0x900A90EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
eax: 0x00000193 ebx: 0x00fef76f ecx: 0xb022fcac edx:0x90267b96
edi: 0xb022fec4 esi: 0xb022ff34 ebp: 0xb022fcd8 esp:0xb022fcac
ss: 0x0000001f eip: 0x90267b96 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 5:

# 1 0x9021f2da in _signgam + 0x900783B6 (libSystem.B.dylib + 0x000012da)
# 2 0x00feff13 in _McpFInitNetworkPIDChecking + 0x000014DF
(MicrosoftComponentPlugin + 0x00080f13)
# 3 0x97353057 in __gTECMasterGlobals + 0x9706D817 (CarbonCore +
0x00049057)
# 4 0x90250155 in _signgam + 0x900A9231 (libSystem.B.dylib + 0x00032155)
# 5 0x90250012 in _signgam + 0x900A90EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
eax: 0xffffffda ebx: 0x97366413 ecx: 0xb02b1e5c edx:0x9021f2da
edi: 0xb02b1f36 esi: 0x00000000 ebp: 0xb02b1e88 esp:0xb02b1e5c
ss: 0x0000001f eip: 0x9021f2da cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 6:

# 1 0x9022646e in _signgam + 0x9007F54A (libSystem.B.dylib + 0x0000846e)
# 2 0x90250dcd in _signgam + 0x900A9EA9 (libSystem.B.dylib + 0x00032dcd)
# 3 0x958dea09 in .objc_class_name_CAJS_CATransform3D + 0x955153A9
(QuartzCore + 0x000f4a09)
# 4 0x90250155 in _signgam + 0x900A9231 (libSystem.B.dylib + 0x00032155)
# 5 0x90250012 in _signgam + 0x900A90EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
eax: 0x0000014e ebx: 0x90250ded ecx: 0xb0333e9c edx:0x9022646e
edi: 0x17450e34 esi: 0xb0334000 ebp: 0xb0333f18 esp:0xb0333e9c
ss: 0x0000001f eip: 0x9022646e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 7:

# 1 0x9021f286 in _signgam + 0x90078362 (libSystem.B.dylib + 0x00001286)
# 2 0x93fd3e7e in .objc_class_name___NSCFSet + 0x93E88F3E (CoreFoundation
+ 0x00072e7e)
# 3 0x93fd4aa8 in .objc_class_name___NSCFSet + 0x93E89B68 (CoreFoundation
+ 0x00073aa8)
# 4 0x94587264 in URLProtocol::gProtocolRegistry + 0x944D5484 (CFNetwork +
0x00003264)
# 5 0x90250155 in _signgam + 0x900A9231 (libSystem.B.dylib + 0x00032155)
# 6 0x90250012 in _signgam + 0x900A90EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x93fd3797 ecx: 0xb03b58bc edx:0x9021f286
edi: 0x00000000 esi: 0x00000000 ebp: 0xb03b58f8 esp:0xb03b58bc
ss: 0x0000001f eip: 0x9021f286 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206


Thread 8:

# 1 0x9021f286 in _signgam + 0x90078362 (libSystem.B.dylib + 0x00001286)
# 2 0x93fd3e7e in .objc_class_name___NSCFSet + 0x93E88F3E (CoreFoundation
+ 0x00072e7e)
# 3 0x93fd4aa8 in .objc_class_name___NSCFSet + 0x93E89B68 (CoreFoundation
+ 0x00073aa8)
# 4 0x94190520 in .objc_class_name_NSScriptSynonymDescription + 0x93EF9320
(Foundation + 0x0006e520)
# 5 0x9412cdfd in .objc_class_name_NSScriptSynonymDescription + 0x93E95BFD
(Foundation + 0x0000adfd)
# 6 0x9412c9a4 in .objc_class_name_NSScriptSynonymDescription + 0x93E957A4
(Foundation + 0x0000a9a4)
# 7 0x90250155 in _signgam + 0x900A9231 (libSystem.B.dylib + 0x00032155)
# 8 0x90250012 in _signgam + 0x900A90EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x93fd3797 ecx: 0xb04376dc edx:0x9021f286
edi: 0x00000000 esi: 0x00000000 ebp: 0xb0437718 esp:0xb04376dc
ss: 0x0000001f eip: 0x9021f286 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206


Thread 9:

# 1 0x9026e6fa in _signgam + 0x900C77D6 (libSystem.B.dylib + 0x000506fa)
# 2 0x90250155 in _signgam + 0x900A9231 (libSystem.B.dylib + 0x00032155)
# 3 0x90250012 in _signgam + 0x900A90EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
eax: 0x0014005d ebx: 0x93fdf04b ecx: 0xb0448d6c edx:0x9026e6fa
edi: 0x00000000 esi: 0x00000060 ebp: 0xb0448f78 esp:0xb0448d6c
ss: 0x0000001f eip: 0x9026e6fa cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Loaded modules:

0: Microsoft Entourage (12.2.0.090605 Reg=en Loc=0x0409):
/Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/Microsoft Entourage
1: Netlib: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netl
ib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framewor
k/Versions/12/MicrosoftComponentPlugin
3: PowerPlant: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/
PowerPlant
4: EntourageCore: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/
12/EntourageCore
5: EntourageLegacy: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Version
s/12/EntourageLegacy
6: merp: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
7: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions
/12/PowerPlantCore
8: AppleScript (2.0.1 Reg=English Loc=0x0000):
/System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
9: OpenTransport:
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
10: Cooliris (1.11 Reg=English Loc=0x0000):
/Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris
11: Adobe Unit Types (2.0.0 Reg=English Loc=0x0000):
/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit
Types
12: libTraditionalChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
13: libSimplifiedChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
14: JapaneseProofing (12.2.0.090605 Reg= English Loc=0x0000):
/Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
15: RawCamera (474 Reg=English Loc=0x0000):
/System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
16: Unicode Encodings (2.2 Reg=English Loc=0x0000):
/System/Library/TextEncodings/Unicode
Encodings.bundle/Contents/MacOS/Unicode Encodings
17: ATSHI.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ATS.framework/Versions/A/Resources/ATSHI.dylib
18: AppleScript:
/System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScri
pt
19: EnglishSpeller (12.2.0.090605 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
20: MicrosoftOleo: /Applications/Microsoft Office
2008/Office/MicrosoftOleo.framework/MicrosoftOleo
21: Flip4Mac WMV Import (2.2.3.7 Reg=English Loc=0x0000):
/Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV
Import
22: TSLicense: /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
23: Flip4Mac WMV Advanced (2.2.3.7 Reg=English Loc=0x0000):
/Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac
WMV Advanced
24: AppleProResDecoder (223 Reg=English Loc=0x0000):
/System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleP
roResDecoder
25: libmx.A.dylib: /usr/lib/libmx.A.dylib
26: AppleVAH264HW (1.0 Reg=English Loc=0x0000):
/System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264
HW
27: QuickTimeFireWireDV (1327 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/Quick
TimeFireWireDV
28: AppleIntermediateCodec (145 Reg=English Loc=0x0000):
/Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInte
rmediateCodec
29: AppleMPEG2Codec (220 Reg=English Loc=0x0000):
/Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
30: AppleVA:
/System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
31: ApplePixletVideo (1.2d18 Reg=English Loc=0x0000):
/System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePix
letVideo
32: libCGXCoreImage.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
33: DictionaryServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Dict
ionaryServices.framework/Versions/A/DictionaryServices
34: Kerberos:
/System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
35: libcups.2.dylib: /usr/lib/libcups.2.dylib
36: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
37: InstallServer:
/System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/Install
Server
38: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
39: AE:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.f
ramework/Versions/A/AE
40: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/D
esktopServicesPriv
41: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
42: libbsm.dylib: /usr/lib/libbsm.dylib
43: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
44: libGLImage.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.
dylib
45: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
46: libGIF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
47: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
48: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
49: WebCore:
/System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.fr
amework/Versions/A/WebCore
50: CoreVideo:
/System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
51: QuickTimeMPEG4 (1327 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeM
PEG4
52: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSSe
rvices.framework/Versions/A/OSServices
53: ImageIO:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/ImageIO
54: Metadata:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Meta
data.framework/Versions/A/Metadata
55: QuickTimeH264 (1327 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH2
64
56: CoreData:
/System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
57: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
58: libRadiance.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
59: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
60: CoreAUC:
/System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
61: libz.1.dylib: /usr/lib/libz.1.dylib
62: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LangAnalysis.framework/Versions/A/LangAnalysis
63: JavaScriptCore:
/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCor
e
64: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
65: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applicat
ionServices
66: QuickTimeComponents (1327 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/Quick
TimeComponents
67: QuickTimeImporters (1327 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickT
imeImporters
68: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framew
ork/Versions/A/Ink
69: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/HIToolbox
70: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.frame
work/Versions/A/Help
71: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fram
ework/Versions/A/Print
72: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/PrintCore.framework/Versions/A/PrintCore
73: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage
..framework/Versions/A/vImage
74: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
75: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
76: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
77: DiskArbitration:
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitrat
ion
78: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSoun
d.framework/Versions/A/CarbonSound
79: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvMisc.dylib
80: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundatio
n
81: LaunchServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Laun
chServices.framework/Versions/A/LaunchServices
82: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
83: CoreText:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreText.framework/Versions/A/CoreText
84: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
85: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScript
ing.framework/Versions/A/OpenScripting
86: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
87: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNe
twork.framework/Versions/A/CFNetwork
88: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libLAPACK.dylib
89: libGL.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
90: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/HIServices.framework/Versions/A/HIServices
91: libTIFF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
92: CoreUI:
/System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
93: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
94: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/QD.framework/Versions/A/QD
95: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRender
ing.framework/Versions/A/HTMLRendering
96: CoreMediaAuthoringPrivate:
/System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versio
ns/A/CoreMediaAuthoringPrivate
97: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libBLAS.dylib
98: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/CoreGraphics
99: QuartzCore:
/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
100: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
101: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCaptu
re.framework/Versions/A/ImageCapture
102: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
103: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
104: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvDSP.dylib
105: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
106: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
107: CoreMediaPrivate:
/System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/Core
MediaPrivate
108: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ATS.framework/Versions/A/ATS
109: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
110: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
111: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechReco
gnition.framework/Versions/A/SpeechRecognition
112: SecurityInterface:
/System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityIn
terface
113: libauto.dylib: /usr/lib/libauto.dylib
114: libGLU.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dyli
b
115: libGLProgrammability.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgra
mmability.dylib
116: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Sear
chKit.framework/Versions/A/SearchKit
117: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ColorSync.framework/Versions/A/ColorSync
118: Shortcut:
/System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
119: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI
..framework/Versions/A/SecurityHI
120: libffi.dylib: /usr/lib/libffi.dylib
121: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/vecLib
122: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
123: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
124: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
125: libJPEG.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
126: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigation
Services.framework/Versions/A/NavigationServices
127: libPng.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libPng.dylib
128: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemCo
nfiguration
129: HelpData:
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
130: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
131: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
132: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
133: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
134: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPane
ls.framework/Versions/A/CommonPanels
135: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
136: SecurityFoundation:
/System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityF
oundation
137: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carb
onCore.framework/Versions/A/CarbonCore
138: libCyrillicConverter.dylib:
/System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
139: libGreekConverter.dylib:
/System/Library/CoreServices/Encodings/libGreekConverter.dylib
140: libJapaneseConverter.dylib:
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
141: libKoreanConverter.dylib:
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
142: libLatin2Converter.dylib:
/System/Library/CoreServices/Encodings/libLatin2Converter.dylib
143: libLatin5Converter.dylib:
/System/Library/CoreServices/Encodings/libLatin5Converter.dylib
144: libLatinSuppConverter.dylib:
/System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib

Operating System Information
Operating System: Mac OS X 10.5.8 (Build 9L31a)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1058
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

Microsoft Application Information:
Error Reporting UUID: FF040BE9-066B-480E-A344-B988BF1BC1EB
Time from launch: 16 hours, 27 minutes, 18 seconds
Total errors on this client: 13

 

[Diane Ross]

Crashed Module Name: JavaScriptCore
Crashed Module Version: unknown
Crashed Module Offset: 0x0000229c
Blame Module Name: JavaScriptCore
Blame Module Version: unknown

This is a known issue that both Apple and Microsoft are working on at this
time. The only workaround that is only partly successful, is to uncheck
security preferences.

In Entourage preferences, go to Security and uncheck "Display complex HTML
in messages" and make sure that "Download pictures" is set to "Never".

<http://tinyurl.com/nrt45r>

 

[Thomas H. Hart III]

This is a known issue that both Apple and Microsoft are working on at this
time. The only workaround that is only partly successful, is to uncheck
security preferences.

In Entourage preferences, go to Security and uncheck "Display complex HTML
in messages" and make sure that "Download pictures" is set to "Never".

<http://tinyurl.com/nrt45r>

Entourage 2008 EWS
Web hosted Exchange Server 2007
OSX 10.6
Crashed Module Name JavaScriptCore

Anything new on fixes for the JavaScriptCore crash?

Thanks,

Tom

 

[Diane Ross]

Anything new on fixes for the JavaScriptCore crash?

No, but I'm anxious to hear if Snow Leopard fixes the issue.

Diane

 

[sjd]

No, but I'm anxious to hear if Snow Leopard fixes the issue.

Diane

Hi All,

I upgraded to Snow Leopard yesterday and I am still getting the crash
in Entourage

Whilst on leopard i did try the reapplying of the latest Apple Combo
Update and even deleted all my User Data Directory and got Entourage
to rebuild it but it still crashes

I am going to go back to using Apple Mail till the issue gets fixed as
its really beginning to annoy me now

Simon

 

[Thomas H. Hart III]

No, but I'm anxious to hear if Snow Leopard fixes the issue.

Diane

It doesn't. I am using OSX 10.6 (Snow Leopard).

Tom

 

[Diane Ross]

It doesn't. I am using OSX 10.6 (Snow Leopard).

If you have a way to install Snow Leopard on a test drive, I would be
anxious to hear if that fixes the problems. Thanks for the feedback.

 

[Thomas H. Hart III]

If you have a way to install Snow Leopard on a test drive, I would be
anxious to hear if that fixes the problems. Thanks for the feedback.

I am not sure what you are asking but I am willing (I think). I have Snow
Leopard installed with Entourage 2008 EWS connected to a web-hosted Exchange
Server 2007. Before installing Snow Leopard, I re-installed Leopard (archive
and install) and ran updates. Today I updated my Flash Player as SL
apparently downgraded it.

I run Entourage EWS 24/7 and use it as my main e-mail and calendaring and
project management application. I have a strong laptop (June 09 MBP, 3.06
GHz, 8 GB RAM) so I am happy to test anything you need. I'll post any
observations or problems I see.

When Entourage, or my Identity, was flakey earlier this week, I installed
Outlook 2007 via CrossOver. Since installing Snow Leopard, I have set up
Mail and iCal to connect with my Exchange Server so I have three separate
methods to connect to my Exchange Server. I also have an iPhone connected to
the ES.

Tom

 

[Diane Ross]

I am not sure what you are asking but I am willing (I think).

Do a clean install of Snow Leopard on the laptop. This will erase
everything. When you insert the Snow Leopard DVD, select Utilities and erase
the laptop. Quit Utilities and select to install. Under customization,
select to install Rosetta.

Once Snow Leopard finished. Restart twice then run Repair Permissions.

Insert the Office DVD and install. Restart before doing anything else. If
the MAU pops up, select to "keep in Dock".

Select the MAU after restarting and depending on your DVD, it will either
update the MAU itself or have you download the 12.2.0 updater.

Restart between each update!!!!!

Updates for Office 2008:

Microsoft AutoUpdate for Mac 2.1.1**
12.1.0 SP1**
2.2.0 SP2
12.2.1
13.0.0 (only for those that use EWS Exchange support)

** These are only required for users that have one of the early release
DVDs. Newer DVDs come with 12.1.0 installed as the base.

Now that you have Office 2008 fully updated, bring over your EWS Identity.
Open Entourage and test.

This will exclude anything that Leopard could have installed that is causing
the webcore crashes. If Snow Leopard is installing the bad mojo, then at
least we can eliminate Leopard as the only culprit and know that Snow
Leopard as a clean install will fix it. Well, I should say _might_ fix it.
The next person doing the same steps could get the problem since not
everyone in Leopard has the issue.

Let me know what you find.

 

[Thomas H. Hart III]

I am not sure what you are asking but I am willing (I think). I have Snow
Leopard installed with Entourage 2008 EWS connected to a web-hosted Exchange
Server 2007. Before installing Snow Leopard, I re-installed Leopard (archive
and install) and ran updates. Today I updated my Flash Player as SL
apparently downgraded it.

I run Entourage EWS 24/7 and use it as my main e-mail and calendaring and
project management application. I have a strong laptop (June 09 MBP, 3.06
GHz, 8 GB RAM) so I am happy to test anything you need. I'll post any
observations or problems I see.

When Entourage, or my Identity, was flakey earlier this week, I installed
Outlook 2007 via CrossOver. Since installing Snow Leopard, I have set up
Mail and iCal to connect with my Exchange Server so I have three separate
methods to connect to my Exchange Server. I also have an iPhone connected to
the ES.

Tom

Just had another crash. Data below, software and hardware specs above.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-09-03 16:31:33 -0400
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 13.0.0.090609
Crashed Module Name: JavaScriptCore
Crashed Module Version: unknown
Crashed Module Offset: 0x000031c6
Blame Module Name: JavaScriptCore
Blame Module Version: unknown
Blame Module Offset: 0x000031c6
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

Tom

 

[Diane Ross]

Just had another crash. Data below, software and hardware specs above.

There was a java release today for Leopard.

Apple releases Java update for Leopard <http://tinyurl.com/mtlgv4>

BTW, I saw one user report that he had to apply the Leopard Combo 3 times to
fix a problem.

Not sure how this is going to help on SL.

Diane