Entourage 2008 Error message then crashes on startup

U

Univ of Kansas

The following message appears on startup: Only for a couple seconds before
it crashes with report. I had to do a screen capture to read the message
cause it only stays up briefly, so you can't do what it asks also below the
message is the error log report. Any help would be appreciated. Thanks


Error ______________________________
The folder cannot be synchronized with the server.

Explanation _________________________________
You must empty the cache for the folder before it can be synchronized
again.
To empty the cache, hold down CONTROL and click the folder in the
folder list, click Folder Properties, and then empty the cache. If the
folder contains thousands of messages, it may take serveral minutes to
synchronize with the server.

Account name: "Name of account here"
Error: 4363



Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-09-14 09:35:18 -0500
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.2.0.090605
Crashed Module Name: EntourageCore
Crashed Module Version: unknown
Crashed Module Offset: 0x0011f0ad
Blame Module Name: EntourageCore
Blame Module Version: unknown
Blame Module Offset: 0x0011f0ad
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0:

# 1 0x90009817 in _mach_msg_trap + 0x00000007 (libSystem.B.dylib +
0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x00f8e4cd in LThread::Yield(LThread const*) + 0x00000027
(PowerPlantCore + 0x0000f4cd)
# 4 0x003f90fe in __mh_execute_header + 0x003F80FE (Microsoft Entourage +
0x003f80fe)
# 5 0x00f8366f in LAttachment::Execute(long, void*) + 0x00000033
(PowerPlantCore + 0x0000466f)
# 6 0x00f83900 in LAttachable::ExecuteAttachments(long, void*) +
0x00000056 (PowerPlantCore + 0x00004900)
# 7 0x01d4e001 in LApplication::postProcessEventsRAEL(OpaqueEventRef*,
OpaqueEventTargetRef*, unsigned char) + 0x000000BB (PowerPlant + 0x00070001)
# 8 0x01d4e232 in LApplication::EventHandler(OpaqueEventHandlerCallRef*,
OpaqueEventRef*, void*) + 0x0000018E (PowerPlant + 0x00070232)
# 9 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*,
OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 10 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*,
OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 11 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037
(HIToolbox + 0x00007a41)
# 12 0x92e070e3 in
ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*,
void*) + 0x00000165 (HIToolbox + 0x0000f0e3)
# 13 0x92e0088e in DispatchEventToHandlers(EventTargetRec*,
OpaqueEventRef*, HandlerCallRec*) + 0x000007FC (HIToolbox + 0x0000888e)
# 14 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*,
OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 15 0x92e06f7c in _SendEventToEventTarget + 0x00000038 (HIToolbox +
0x0000ef7c)
# 16 0x92e4aeb3 in _ToolboxEventDispatcher + 0x00000051 (HIToolbox +
0x00052eb3)
# 17 0x92e498cb in _RunApplicationEventLoop + 0x000000A5 (HIToolbox +
0x000518cb)
# 18 0x01d4d6e1 in LApplication::processEvents() + 0x000000FF (PowerPlant +
0x0006f6e1)
# 19 0x01d4d76f in LApplication::Run() + 0x0000006D (PowerPlant + 0x0006f76f)
# 20 0x00019b01 in __mh_execute_header + 0x00018B01 (Microsoft Entourage +
0x00018b01)
# 21 0x0000268e in __mh_execute_header + 0x0000168E (Microsoft Entourage +
0x0000168e)
# 22 0x000025b5 in __mh_execute_header + 0x000015B5 (Microsoft Entourage +
0x000015b5)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x107a5a68 edx:0x00fa3924
edi: 0x00000000 esi: 0x00000000 ebp: 0xbffff038 esp:0xbfffeffc
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206


Thread 1:

# 1 0x900376a7 in _mach_wait_until + 0x00000007 (libSystem.B.dylib +
0x000376a7)
# 2 0x90037329 in _sleep + 0x00000079 (libSystem.B.dylib + 0x00037329)
# 3 0x00f71d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x00f713e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x00f7146c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x00f71f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib +
0x00023d67)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x9003736e ecx: 0x800099a6 edx:0x00005e6b
edi: 0x00005e6b esi: 0xfe3305fe ebp: 0xb009da78 esp:0xb009d9ec
ss: 0x0000001f eip: 0x900376a7 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000202


Thread 2:

# 1 0x90024407 in _semaphore_wait_signal_trap + 0x00000007
(libSystem.B.dylib + 0x00024407)
# 2 0x915a96ab in pthreadSemaphoreWait(t_pthreadSemaphore*) + 0x00000023
(ColorSync + 0x000496ab)
# 3 0x915c3ddc in CMMConvTask(void*) + 0x0000003C (ColorSync + 0x00063ddc)
# 4 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib +
0x00023d67)

X86 Thread State:
eax: 0xffffffdb ebx: 0x90028262 ecx: 0x041a117c edx:0x041a1178
edi: 0x00000000 esi: 0x041a11a4 ebp: 0xb011eee8 esp:0xb011eeac
ss: 0x0000001f eip: 0x90024407 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000202


Thread 3:

# 1 0x90009817 in _mach_msg_trap + 0x00000007 (libSystem.B.dylib +
0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x00f8e4cd in LThread::Yield(LThread const*) + 0x00000027
(PowerPlantCore + 0x0000f4cd)
# 4 0x00f8e98a in LThread::YieldConsideringPriority() + 0x0000002E
(PowerPlantCore + 0x0000f98a)
# 5 0x00289b00 in __mh_execute_header + 0x00288B00 (Microsoft Entourage +
0x00288b00)
# 6 0x0030cadb in __mh_execute_header + 0x0030BADB (Microsoft Entourage +
0x0030badb)
# 7 0x0012cc56 in __mh_execute_header + 0x0012BC56 (Microsoft Entourage +
0x0012bc56)
# 8 0x002889d5 in __mh_execute_header + 0x002879D5 (Microsoft Entourage +
0x002879d5)
# 9 0x00288a7a in __mh_execute_header + 0x00287A7A (Microsoft Entourage +
0x00287a7a)
# 10 0x00edfa11 in _NLDisposeNotifier + 0x0000007F (Netlib + 0x00010a11)
# 11 0x00f2e4a7 in MBUDebugStream::TempDetailLevel::~TempDetailLevel() +
0x0000364F (Netlib + 0x0005f4a7)
# 12 0x00eda0dd in _NLCopyConnectionBinding + 0x00000ED9 (Netlib +
0x0000b0dd)
# 13 0x00ef1cf6 in _NLCreateNTLMAuthenticationMessage + 0x000087C6 (Netlib
+ 0x00022cf6)
# 14 0x00ef1db3 in _NLCreateNTLMAuthenticationMessage + 0x00008883 (Netlib
+ 0x00022db3)
# 15 0x00eda476 in _NLCopyConnectionBinding + 0x00001272 (Netlib +
0x0000b476)
# 16 0x00effbbf in _NLGetNextCookie + 0x00003755 (Netlib + 0x00030bbf)
# 17 0x00f01671 in _NLHandleHTTPTransaction + 0x000001CF (Netlib +
0x00032671)
# 18 0x0028d4fb in __mh_execute_header + 0x0028C4FB (Microsoft Entourage +
0x0028c4fb)
# 19 0x0030c9fd in __mh_execute_header + 0x0030B9FD (Microsoft Entourage +
0x0030b9fd)
# 20 0x0012c0d1 in __mh_execute_header + 0x0012B0D1 (Microsoft Entourage +
0x0012b0d1)
# 21 0x003156d5 in __mh_execute_header + 0x003146D5 (Microsoft Entourage +
0x003146d5)
# 22 0x003091aa in __mh_execute_header + 0x003081AA (Microsoft Entourage +
0x003081aa)
# 23 0x0010acc0 in __mh_execute_header + 0x00109CC0 (Microsoft Entourage +
0x00109cc0)
# 24 0x0010ae1f in __mh_execute_header + 0x00109E1F (Microsoft Entourage +
0x00109e1f)
# 25 0x003cdbc4 in __mh_execute_header + 0x003CCBC4 (Microsoft Entourage +
0x003ccbc4)
# 26 0x0011c873 in __mh_execute_header + 0x0011B873 (Microsoft Entourage +
0x0011b873)
# 27 0x001041fe in __mh_execute_header + 0x001031FE (Microsoft Entourage +
0x001031fe)
# 28 0x00104543 in __mh_execute_header + 0x00103543 (Microsoft Entourage +
0x00103543)
# 29 0x004ee8af in std::iterator_traits said:
::difference_type std::distance<std::_List_const_iterator<CSyncJob>
(std::_List_const_iterator<CSyncJob>, std::_List_const_iterator<CSyncJob>) +
0x00000113 (Microsoft Entourage + 0x004ed8af)
# 30 0x004ee8c8 in std::iterator_traits said:
::difference_type std::distance<std::_List_const_iterator<CSyncJob>
(std::_List_const_iterator<CSyncJob>, std::_List_const_iterator<CSyncJob>) +
0x0000012C (Microsoft Entourage + 0x004ed8c8)
# 31 0x004ee6bb in + 0x00000391 (Microsoft Entourage + 0x004ed6bb)
# 32 0x004ee6e7 in + 0x000003BD (Microsoft Entourage + 0x004ed6e7)
# 33 0x003fd816 in __mh_execute_header + 0x003FC816 (Microsoft Entourage +
0x003fc816)
# 34 0x00f8df6e in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore +
0x0000ef6e)
# 35 0x90cdcfe8 in _CooperativeThread + 0x00000137 (CarbonCore + 0x0005efe8)
# 36 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib +
0x00023d67)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x1a75a9a4 edx:0x00fa3924
edi: 0x00000000 esi: 0x00000000 ebp: 0xb019f0e8 esp:0xb019f0ac
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206



Thread 9:

# 1 0x90019d0c in _select + 0x0000000C (libSystem.B.dylib + 0x00019d0c)
# 2 0x00ee32bb in _NLNotifyThread + 0x0000095B (Netlib + 0x000142bb)
# 3 0x00ed821a in _NLSetConnectionOptions + 0x0000010A (Netlib + 0x0000921a)
# 4 0x00ede08d in _NLMessageSetHeader + 0x00000831 (Netlib + 0x0000f08d)
# 5 0x00ede63f in _NLMessageSetHeader + 0x00000DE3 (Netlib + 0x0000f63f)
# 6 0x00edae44 in _NLReceive + 0x00000156 (Netlib + 0x0000be44)
# 7 0x003127e0 in __mh_execute_header + 0x003117E0 (Microsoft Entourage +
0x003117e0)
# 8 0x90cb8ce0 in _PrivateMPEntryPoint + 0x00000033 (CarbonCore +
0x0003ace0)
# 9 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib +
0x00023d67)

X86 Thread State:
eax: 0x0000005d ebx: 0x00edacfc ecx: 0xb03a3bdc edx:0x90019d0c
edi: 0x12dcfcc0 esi: 0x0000001e ebp: 0xb03a3d48 esp:0xb03a3bdc
ss: 0x0000001f eip: 0x90019d0c cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206


Loaded modules:

0: Microsoft Entourage (12.2.0.090605 Reg=en Loc=0x0409):
/Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/Microsoft Entourage
1: Netlib: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: merp: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
3: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
4: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
5: PowerPlant: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
6: EntourageCore: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/12/EntourageCore
7: EntourageLegacy: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageLegacy
8: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
9: JavaScriptCore:
/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
10: WebCore:
/System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
11: EnglishSpeller (12.2.0.090605 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
12: MicrosoftOleo: /Applications/Microsoft Office
2008/Office/MicrosoftOleo.framework/MicrosoftOleo
13: JapaneseProofing (12.2.0.090605 Reg= English Loc=0x0000):
/Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
14: AppleProResDecoder (223 Reg=English Loc=0x0000):
/System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProResDecoder
15: AppleIntermediateCodec (141 Reg=English Loc=0x0000):
/Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleIntermediateCodec
16: ApplePixletVideo (1.2d18 Reg=English Loc=0x0000):
/System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo
17: Unicode Encodings (2.1 Reg=English Loc=0x0000):
/System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode
Encodings
18: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
19: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
20: CoreText:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
21: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
22: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
23: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
24: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
25: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
26: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
27: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
28: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
29: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
30: libauto.dylib: /usr/lib/libauto.dylib
31: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
32: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
33: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
34: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
35: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
36: Metadata:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
37: libz.1.dylib: /usr/lib/libz.1.dylib
38: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
39: DiskArbitration:
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
40: libbsm.dylib: /usr/lib/libbsm.dylib
41: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
42: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
43: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
44: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
45: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
46: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
47: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
48: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
49: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
50: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
51: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
52: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
53: ImageIO:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
54: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
55: libcups.2.dylib: /usr/lib/libcups.2.dylib
56: libJPEG.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
57: libJP2.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
58: libGIF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
59: libRaw.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
60: libPng.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
61: libRadiance.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
62: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
63: libTIFF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
64: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
65: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
66: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
67: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
68: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
69: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
70: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
71: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
72: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
73: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
74: libGL.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
75: libGLU.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
76: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
77: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
78: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
79: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
80: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
81: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
82: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
83: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
84: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
85: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
86: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
87: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
88: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
89: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
90: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
91: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
92: CoreData:
/System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
93: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
94: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
95: QuartzCore:
/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
96: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
97: libGLImage.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
98: CoreVideo:
/System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
99: SecurityFoundation:
/System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
100: SecurityInterface:
/System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
101: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
102: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
103: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
104: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
105: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
106: Kerberos:
/System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
107: libCyrillicConverter.dylib:
/System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
108: libGreekConverter.dylib:
/System/Library/CoreServices/Encodings/libGreekConverter.dylib
109: libJapaneseConverter.dylib:
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
110: libKoreanConverter.dylib:
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
111: libLatin2Converter.dylib:
/System/Library/CoreServices/Encodings/libLatin2Converter.dylib
112: libLatin5Converter.dylib:
/System/Library/CoreServices/Encodings/libLatin5Converter.dylib
113: libLatinSuppConverter.dylib:
/System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
114: libSimplifiedChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
115: libTraditionalChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
116: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
117: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
118: QuickTimeComponents (1327.73 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
119: QuickTimeH264 (1327.73 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
120: QuickTimeMPEG4 (1327.73 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
121: CoreMediaAuthoringPrivate:
/System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/A/CoreMediaAuthoringPrivate
122: CoreMediaPrivate:
/System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMediaPrivate
123: OpenTransport:
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
124: libmx.A.dylib: /usr/lib/libmx.A.dylib
125: QuickTimeFireWireDV (1327.73 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV
126: QuickTimeImporters (1327.73 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters

Operating System Information
Operating System: Mac OS X 10.4.11 (Build 8S2167)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680

Microsoft Application Information:
Error Reporting UUID: DC03D318-AA41-11DA-8E19-0014512B0BC0
Time from launch: 0 hours, 0 minutes, 13 seconds
Total errors on this client: 56
 
W

William Smith [MVP]

Univ said:
The following message appears on startup: Only for a couple seconds before
it crashes with report. I had to do a screen capture to read the message
cause it only stays up briefly, so you can't do what it asks also below the
message is the error log report. Any help would be appreciated. Thanks


Error ______________________________
The folder cannot be synchronized with the server.

Explanation _________________________________
You must empty the cache for the folder before it can be synchronized
again.
To empty the cache, hold down CONTROL and click the folder in the
folder list, click Folder Properties, and then empty the cache. If the
folder contains thousands of messages, it may take serveral minutes to
synchronize with the server.

Account name: "Name of account here"
Error: 4363

Launch Entourage while disconnected from the network. Possibly,
preventing Entourage from connecting to your server will prevent the
crash long enough for you to empty the cache.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 

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