Entourage 2008 Imported mail incorrect time stamp

B

bato

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

Hello
I am having a number of problems with Entourage but will focus on one at a time.

I am trying to import my Apple emails into Entourage. When I perform the import function on Entourage all of the time stamps are off by 1 hour. So the Apple mail email shows (June 29th 2007 10:37) and the Entourage imported file shows (June 29th 2007 9:37). How do I fix this problem?
Thank you.
 
W

William Smith [MVP]

I am having a number of problems with Entourage but will focus on one
at a time.

I am trying to import my Apple emails into Entourage. When I perform
the import function on Entourage all of the time stamps are off by 1
hour. So the Apple mail email shows (June 29th 2007 10:37) and the
Entourage imported file shows (June 29th 2007 9:37). How do I fix
this problem?

I have not heard of this problem before but I suspect that in Entourage
you are viewing Received times and not Sent times.

Received times depend on the time zone you're in, daylight saving time
and when you actually download the message. Sent times are static and
won't change.

After importing, while viewing your list of messages, select View -->
Columns --> Sent to view the Sent column. Select View --> Columns -->
Received to hide the Received column.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
B

bato

Thanks for the reply. You are correct I am looking at received items.

I was only viewing the sent column. I know its a problem with entourage because I have moved these emails to and from the following applications (Outlook, Thunderbird, Apple Mail) and have not had any problems like this...all of the information is copied over with original information. If I transfer the emails to entourage from Thunderbird or Apple Mail the time stamp gets adjusted.

Thanks
 

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