Entourage asks to rebuild database always after logout/login

[dtjm]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I have 1 user who is using Entourage 2008 12.1.5 (081119) who has started to have a problem where his Entourage database appears to be corrupted every time he logs out and then back in. After login, Entourage starts up automatically (because its in his Startup items). It then gives the error "Entourage cannot access your data, to attempt to fix the problem, rebuild database."

Rebuilding the database allows the user to open Entourage and use it. Also, if I click "cancel" when the Database Utility asks to shut down all Office applications, I can then open Entourage and it opens just fine.

If I quit Entourage and restart it without logging out, it opens just fine.

Only when I log out and it opens on login does it ask to rebuild the database.

 

[Corentin Cras-Méneur]

Rebuilding the database allows the user to open Entourage and use it.
Also, if I click "cancel" when the Database Utility asks to shut down
all Office applications, I can then open Entourage and it opens just
fine.

I suspect one of the preferences is corrupted. You should go to the
prefernece oflder if the user account and move asside some of the
com.microsoft.xxx preference files to see if it corrects the problem.

Corentin

 

[dtjm]

I think I figured it out. I just have to wait a few minutes before starting Entourage and everything works fine. Thanks.