Entourage attachments

[Billscul]

Version: 2004 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: pop After upgrading to Snow Leopard, Entourage 2004 will not open attachments.I reinstalled Entourage, but still the same problem.

 

[William Smith [MVP]]

After upgrading to Snow Leopard, Entourage 2004 will not open
attachments.I reinstalled Entourage, but still the same problem.

What happens when you try? What error messages do you receive?

Keep in mind that Entourage will not open your attachments. They will
open only in applications that support those files. If you do not have
an application capable of opening the attachments then you will need to
acquire one.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Billscul]

Bill
&nbsp;It goes to Preview and a blank page. It worked fine before the upgrade. I have upgraded Flip4mac,Stuffit, and Adobe.Are there any other apps I should look for?

Bill

 

[Diane Ross]

It goes to Preview and a blank page.

Select one of the attachments in the Finder and do a Get Info. Select the
correct application to open the file, then do a
³Change All².

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[William Smith [MVP]]

It goes to Preview and a blank page. It worked fine before the
upgrade. I have upgraded Flip4mac,Stuffit, and Adobe.Are there any
other apps I should look for?

Is this really an Entourage problem then? If you save the attachment to
your Desktop and open it in Preview, do you still have the same problem?
Again, you need to have an application on your computer that can open
the attachment.

What types of attachments are you receiving? What is their file
extension? Snow Leopard now requires files to have file extensions.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>