Entourage crash after start up MAC OS 10.5

G

gary luciano

Hello,

I have a problem when I start entourage in office 2004 for MAC. I am running
OS 10.5
This problem starts right as soon as the entourage splash screen loads.
Here's the error log..

Process: Microsoft Entourage [472]
Path: /Applications/Microsoft Office 2004/Microsoft Entourage
Identifier: com.microsoft.Entourage
Version: 051004 (11.2.1)
Code Type: PPC (Translated)
Parent Process: launchd [90]

Date/Time: 2008-10-16 15:13:39.244 -0400
OS Version: Mac OS X 10.5 (9A3129)
Report Version: 6

Exception Type: EXC_CRASH (SIGILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 ??? 0x801a194a 0 + 2149194058
1 translate 0xb80ec881 gettimeofday_wrapper + 37593

Thread 1:
0 ??? 0x800bb8e6 0 + 2148251878
1 ??? 0x800c30dc 0 + 2148282588
2 translate 0xb818b69a CallPPCFunctionAtAddressInt +
202826
3 ??? 0x800ec075 0 + 2148450421
4 ??? 0x800ebf32 0 + 2148450098

Thread 2:
0 translate 0xb815298f spin_lock_wrapper + 92003
1 translate 0xb8183603 CallPPCFunctionAtAddressInt +
169907
2 translate 0xb8186194 CallPPCFunctionAtAddressInt +
181060
3 translate 0xb80df67b 0xb8000000 + 915067

Thread 3:
0 translate 0xb815283e spin_lock_wrapper + 91666
1 translate 0xb816e877 CallPPCFunctionAtAddressInt +
84519
2 translate 0xb80bd6fb 0xb8000000 + 775931
3 translate 0xb80b6b77 0xb8000000 + 748407
4 translate 0xb80d4530 0xb8000000 + 869680
5 translate 0xb813d2cf spin_lock_wrapper + 4259

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb813cb3c ecx: 0xb7fffa6c edx: 0x801a194a
edi: 0xb81d8794 esi: 0x00000004 ebp: 0xb7fffa98 esp: 0xb7fffa6c
ss: 0x0000001f efl: 0x00000246 eip: 0x801a194a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x84ce17c0

Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate

Translated Code Information:
NO CRASH REPORT

url:http://www.ureader.com/gp/1589-1.aspx
 
D

Diane Ross

gary luciano said:
I have a problem when I start entourage in office 2004 for MAC. I am running
OS 10.5
This problem starts right as soon as the entourage splash screen loads.

I don't see anything in the log that is familiar.

If you create a new User in System Preferences can you launch Entourage
there?

If no, you might need to download the combo updater from Apple and run it
again rather than using Software Update. Doing so overwrites potentially
problem-causing files. Several users have reported this fixed some odd
problems they were having with Entourage. Combo updaters will install on the
same version as they¹re applying‹no need to roll back or do a clean install.

Leopard:

Mac OS X 10.5.5 Combo Update
(For both PowerPC- and Intel-based Macs )
<http://www.apple.com/support/downloads/macosx1055comboupdate.html>

Let me know what happens in the new User and after the combo was installed.
 

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