Entourage crashing

A

amar

Hi,

Almost daily MS Entourage crashes. The crashes occur when I'm sending e-
mail via an smtp server. While the crash does not occur on every e-mail I
send, it does happen at least once a day. Specifically, after clicking the send
buttong, Entourage will close the e-mail messages window, do some work,
and then play the "sent mail" sound. After the sound, Entourage crashes. I
have pasted a "crash report" that Mac OS X gives me when the crash occurs.
It's really annoying because one step in the e-mail process does not ever get
complete: after the e-mail is sent, it is placed in my local "sent items" folder,
but it is not copied to my IMAP account's Sent Items folder. When Entourage
sends an e-mail without crashing, it copies the message to the IMAP sent
items folder and leaves no copy in my local Sent Items folder. It is very
annoying. Please investigate and give an ETA on a fix.

NOTE: I've been trying to send MS a support request via their website but it
keeps crashing when I submit -- "We could not send your incident
information because of a system or network error. Please try again in a few
minutes." It's happend all day. I can't leave feedback on the support site
because that "service is unavailable" (http://support.microsoft.com/
common/survey.aspx?scid=sw;en;1076) so I'm posting here :(

--Exasperated user

Date/Time: 2004-02-10 20:07:33 -0800
OS Version: 10.3.2 (Build 7D24)
Report Version: 2

Command: Microsoft Entourage
Path: /Applications/Microsoft Office X/Microsoft Entourage
Version: ??? (???)
PID: 1287
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 Microsoft Framework UI 0x01538890 0x1338000 + 0x200890
2 Microsoft Framework UI 0x01538988 0x1338000 + 0x200988
3 Microsoft Framework UI 0x01471ec4 0x1338000 + 0x139ec4
4 Microsoft Entourage 0x00684eac 0x405000 + 0x27feac
5 Microsoft Entourage 0x005d6610 0x405000 + 0x1d1610
6 Microsoft Entourage 0x005d5bac 0x405000 + 0x1d0bac
7 Microsoft Entourage 0x005ccb44 0x405000 + 0x1c7b44
8 Microsoft Entourage 0x005ee2dc 0x405000 + 0x1e92dc
9 Microsoft Entourage 0x005eea2c 0x405000 + 0x1e9a2c
10 Microsoft Entourage 0x005ee120 0x405000 + 0x1e9120
11 PowerPlantZ 0x0113e054 0x10e9da0 + 0x542b4
12 PowerPlantZ 0x0113d6c4 0x10e9da0 + 0x53924
13 PowerPlantZ 0x01136ed0 0x10e9da0 + 0x4d130
14 Microsoft Entourage 0x0048620c 0x405000 + 0x8120c
15 PowerPlantZ 0x01136c78 0x10e9da0 + 0x4ced8
16 Microsoft Entourage 0x004831cc 0x405000 + 0x7e1cc

Thread 1:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902936c4 SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288ef4 YieldToThread + 0x104
4 ...ple.CoreServices.CarbonCore 0x90296254 SetThreadState + 0xc0
5 ...ple.CoreServices.CarbonCore 0x902d1830
SetThreadStateEndCritical + 0x90
6 PowerPlantZ 0x01175cd8 0x10e9da0 + 0x8bf38
7 PowerPlantZ 0x011748d4 0x10e9da0 + 0x8ab34
8 PowerPlantZ 0x011747f8 0x10e9da0 + 0x8aa58
9 PowerPlantZ 0x01174b6c 0x10e9da0 + 0x8adcc
10 PowerPlantZ 0x011760d4 0x10e9da0 + 0x8c334
11 ...ple.CoreServices.CarbonCore 0x902dc354 InvokeThreadEntryUPP +
0x18
12 ...ple.CoreServices.CarbonCore 0x902a7238 CooperativeThread +
0xdc
13 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 2:
0 libSystem.B.dylib 0x9004364c accept + 0xc
1 com.microsoft.shmem.bundle 0x04146cd4 FWaitForConnection +
0x30
2 MCPZ.stb 0x0128ac14 0x11c89d0 + 0xc2244
3 MCPZ.stb 0x012b48a0 0x11c89d0 + 0xebed0
4 MCPZ.stb 0x012b4a28 0x11c89d0 + 0xec058
5 ...ple.CoreServices.CarbonCore 0x9032211c _MP_CFMTaskProc +
0x20
6 ...ple.CoreServices.CarbonCore 0x902c6f3c PrivateMPEntryPoint +
0x4c
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 3:
0 libSystem.B.dylib 0x9000d5ec recvfrom + 0xc
1 com.microsoft.shmem.bundle 0x04146e90 FReceiveMessage +
0x84
2 MCPZ.stb 0x0128ad8c 0x11c89d0 + 0xc23bc
3 MCPZ.stb 0x012b4c0c 0x11c89d0 + 0xec23c
4 MCPZ.stb 0x012b4d6c 0x11c89d0 + 0xec39c
5 ...ple.CoreServices.CarbonCore 0x9032211c _MP_CFMTaskProc +
0x20
6 ...ple.CoreServices.CarbonCore 0x902c6f3c PrivateMPEntryPoint +
0x4c
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 4:
0 libSystem.B.dylib 0x90018ce8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + 0x268
2 ...ple.CoreServices.CarbonCore 0x9030995c MPWaitOnSemaphore +
0xb8
3 MCPZ.stb 0x012b4ed8 0x11c89d0 + 0xec508
4 ...ple.CoreServices.CarbonCore 0x9032211c _MP_CFMTaskProc +
0x20
5 ...ple.CoreServices.CarbonCore 0x902c6f3c PrivateMPEntryPoint +
0x4c
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 5:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 com.apple.CoreFoundation 0x90191930 __CFRunLoopRun +
0x350
3 com.apple.CoreFoundation 0x901960bc CFRunLoopRunSpecific +
0x148
4 com.apple.audio.CoreAudio 0x90732f80 HALRunLoop::
OwnThread(void*) + 0x104
5 com.apple.audio.CoreAudio 0x907391e0 CAPThread::
Entry(CAPThread*) + 0x30
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 6:
0 libSystem.B.dylib 0x9001a5ac syscall + 0xc
1 ...ple.CoreServices.OSServices 0x9061f3fc BSD_waitevent + 0x2c
2 ...ple.CoreServices.OSServices 0x9061bdf0 CarbonSelectThreadFunc +
0xb0
3 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 7:
0 libSystem.B.dylib 0x90017048 semaphore_wait_signal_trap
+ 0x8
1 libSystem.B.dylib 0x9000e890 _pthread_cond_wait + 0x270
2 ...ple.CoreServices.OSServices 0x90626630 CarbonOperationThreadFunc
+ 0x50
3 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 8:
0 libSystem.B.dylib 0x90017048 semaphore_wait_signal_trap
+ 0x8
1 libSystem.B.dylib 0x9000e890 _pthread_cond_wait + 0x270
2 ...ple.CoreServices.OSServices 0x90632470 CarbonInetOperThreadFunc
+ 0x50
3 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 9:
0 libSystem.B.dylib 0x90018ce8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + 0x268
2 ...ple.CoreServices.CarbonCore 0x902aaa10
TSWaitOnSemaphoreCommon + 0xb0
3 ...ple.CoreServices.CarbonCore 0x902aa894 AsyncFileThread(void*)
+ 0x38
4 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 10:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902936c4 SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288ef4 YieldToThread + 0x104
4 PowerPlantZ 0x01174eec 0x10e9da0 + 0x8b14c
5 Microsoft Entourage 0x0070afd0 0x405000 + 0x305fd0
6 Mcp Internet Lib (Carbon)pwpc 0x01067430 0x1045610 + 0x21e20
7 Mcp Internet Lib (Carbon)pwpc 0x010677b0 0x1045610 + 0x221a0
8 ...ple.CoreServices.OSServices 0x9061e3a0 CarbonCallBackNow + 0x60
9 ...ple.CoreServices.OSServices 0x9061e2e4 WaitForSyncDone + 0x74
10 ...ple.CoreServices.OSServices 0x90611c94 RecvData + 0x2a4
11 ...ple.CoreServices.OSServices 0x906137ac OTRcv + 0x3c
12 Mcp Internet Lib (Carbon)pwpc 0x01065480 0x1045610 + 0x1fe70
13 Mcp Internet Lib (Carbon)pwpc 0x010655c0 0x1045610 + 0x1ffb0
14 Mcp Internet Lib (Carbon)pwpc 0x010631e0 0x1045610 + 0x1dbd0
15 Mcp Internet Lib (Carbon)pwpc 0x01072d7c 0x1045610 + 0x2d76c
16 Mcp Internet Lib (Carbon)pwpc 0x01074a50 0x1045610 + 0x2f440
17 Mcp Internet Lib (Carbon)pwpc 0x010ca6f0 0x1045610 + 0x850e0
18 Mcp Internet Lib (Carbon)pwpc 0x010caa54 0x1045610 + 0x85444
19 Mcp Internet Lib (Carbon)pwpc 0x010cab40 0x1045610 + 0x85530
20 Mcp Internet Lib (Carbon)pwpc 0x010567f4 0x1045610 + 0x111e4
21 Mcp Internet Lib (Carbon)pwpc 0x0108f9e8 0x1045610 + 0x4a3d8
22 Mcp Internet Lib (Carbon)pwpc 0x0108f8c4 0x1045610 + 0x4a2b4
23 Mcp Internet Lib (Carbon)pwpc 0x0108e398 0x1045610 + 0x48d88
24 Mcp Internet Lib (Carbon)pwpc 0x0106973c 0x1045610 + 0x2412c
25 Mcp Internet Lib (Carbon)pwpc 0x01062850 0x1045610 + 0x1d240
26 Mcp Internet Lib (Carbon)pwpc 0x010504f8 0x1045610 + 0xaee8
27 Mcp Internet Lib (Carbon)pwpc 0x01051070 0x1045610 + 0xba60
28 Mcp Internet Lib (Carbon)pwpc 0x01057218 0x1045610 + 0x11c08
29 Mcp Internet Lib (Carbon)pwpc 0x010508a8 0x1045610 + 0xb298
30 Microsoft Entourage 0x0070f610 0x405000 + 0x30a610
31 Microsoft Entourage 0x00672d18 0x405000 + 0x26dd18
32 Microsoft Entourage 0x00674224 0x405000 + 0x26f224
33 Microsoft Entourage 0x0049b70c 0x405000 + 0x9670c
34 PowerPlantZ 0x011760d4 0x10e9da0 + 0x8c334
35 ...ple.CoreServices.CarbonCore 0x902dc354 InvokeThreadEntryUPP +
0x18
36 ...ple.CoreServices.CarbonCore 0x902a7238 CooperativeThread +
0xdc
37 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 11:
0 libSystem.B.dylib 0x90018ce8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + 0x268
2 com.apple.audio.CoreAudio 0x907244fc CAGuard::
WaitFor(unsigned long long) + 0xdc
3 com.apple.audio.CoreAudio 0x90724130 CAGuard::
WaitUntil(unsigned long long) + 0x130
4 com.apple.audio.CoreAudio 0x90722b20 HPIOThread::WorkLoop()
+ 0x358
5 com.apple.audio.CoreAudio 0x9073919c HPIOThread::
ThreadEntry(HPIOThread*) + 0x1c
6 com.apple.audio.CoreAudio 0x907391e0 CAPThread::
Entry(CAPThread*) + 0x30
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 12:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902936c4 SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288ef4 YieldToThread + 0x104
4 PowerPlantZ 0x01174eec 0x10e9da0 + 0x8b14c
5 Microsoft Entourage 0x0070afd0 0x405000 + 0x305fd0
6 Mcp Internet Lib (Carbon)pwpc 0x01067430 0x1045610 + 0x21e20
7 Mcp Internet Lib (Carbon)pwpc 0x010653f0 0x1045610 + 0x1fde0
8 Mcp Internet Lib (Carbon)pwpc 0x010655c0 0x1045610 + 0x1ffb0
9 Mcp Internet Lib (Carbon)pwpc 0x010631e0 0x1045610 + 0x1dbd0
10 Mcp Internet Lib (Carbon)pwpc 0x01072d7c 0x1045610 + 0x2d76c
11 Mcp Internet Lib (Carbon)pwpc 0x01074a50 0x1045610 + 0x2f440
12 Mcp Internet Lib (Carbon)pwpc 0x010ca6f0 0x1045610 + 0x850e0
13 Mcp Internet Lib (Carbon)pwpc 0x010caa54 0x1045610 + 0x85444
14 Mcp Internet Lib (Carbon)pwpc 0x01074460 0x1045610 + 0x2ee50
15 Mcp Internet Lib (Carbon)pwpc 0x01073e24 0x1045610 + 0x2e814
16 Mcp Internet Lib (Carbon)pwpc 0x0107439c 0x1045610 + 0x2ed8c
17 Mcp Internet Lib (Carbon)pwpc 0x010938f8 0x1045610 + 0x4e2e8
18 Microsoft Entourage 0x005ea56c 0x405000 + 0x1e556c
19 Microsoft Entourage 0x005e0698 0x405000 + 0x1db698
20 Microsoft Entourage 0x005d8840 0x405000 + 0x1d3840
21 Microsoft Entourage 0x005ca708 0x405000 + 0x1c5708
22 Microsoft Entourage 0x005c9c78 0x405000 + 0x1c4c78
23 Microsoft Entourage 0x005c9ad4 0x405000 + 0x1c4ad4
24 Microsoft Entourage 0x005c978c 0x405000 + 0x1c478c
25 Microsoft Entourage 0x005dd764 0x405000 + 0x1d8764
26 Microsoft Entourage 0x0049b70c 0x405000 + 0x9670c
27 PowerPlantZ 0x011760d4 0x10e9da0 + 0x8c334
28 ...ple.CoreServices.CarbonCore 0x902dc354 InvokeThreadEntryUPP +
0x18
29 ...ple.CoreServices.CarbonCore 0x902a7238 CooperativeThread +
0xdc
30 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 13:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902c9214 AwaitSchedulingToken +
0x38
3 ...ple.CoreServices.CarbonCore 0x902a71f4 CooperativeThread +
0x98
4 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

PPC Thread State:
srr0: 0x00000000 srr1: 0x4200f030 vrsave: 0x00000000
cr: 0x44002421 xer: 0x20000004 lr: 0x0147372c ctr: 0x00000000
r0: 0x00000000 r1: 0xbfffe8a0 r2: 0x00000000 r3: 0x01000000
r4: 0x0599b31c r5: 0x00000000 r6: 0x00000000 r7: 0x00000000
r8: 0x00000001 r9: 0x00000000 r10: 0x0094abf2 r11: 0xa02811f8
r12: 0x00cb0200 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xbffffe5c r21: 0xffffffff r22: 0xbffffc20 r23: 0x00000000
r24: 0x0030db60 r25: 0x0000a000 r26: 0x00000003 r27: 0x0508eb68
r28: 0x0599b404 r29: 0x0599b31c r30: 0x05996080 r31: 0x01000000

Binary Images Description:
0x1000 - 0x9fff Microsoft Entourage /Applications/Microsoft Office X/
Microsoft Entourage
0xae000 - 0xaf659 MS COM Lib (Car) PEF binary: MS COM Lib (Car)
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary: Apple;
Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary: Apple;
Carbon;Networking
0x30e430 - 0x30e4e2 CFMPriv_CoreFoundation PEF binary:
CFMPriv_CoreFoundation
0x30e710 - 0x30e7c5 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
0x30e9e0 - 0x30ea83 CFMPriv_QuickTime PEF binary:
CFMPriv_QuickTime
0x30eaf0 - 0x30eb67 CFMPriv_System PEF binary: CFMPriv_System
0x30ee00 - 0x30eed0 CFMPriv_CarbonSound PEF binary:
CFMPriv_CarbonSound
0x30ef50 - 0x30f023 CFMPriv_CommonPanels PEF binary:
CFMPriv_CommonPanels
0x30f100 - 0x30f1bb CFMPriv_Help PEF binary: CFMPriv_Help
0x30f1c0 - 0x30f28a CFMPriv_HIToolbox PEF binary:
CFMPriv_HIToolbox
0x30f310 - 0x30f3e6 CFMPriv_HTMLRendering PEF binary:
CFMPriv_HTMLRendering
0x30f460 - 0x30f533 CFMPriv_ImageCapture PEF binary:
CFMPriv_ImageCapture
0x30f5c0 - 0x30f6a5 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
0x30f720 - 0x30f7f6 CFMPriv_OpenScripting?MacBLib
PEF binary: CFMPriv_OpenScripting?MacBLib
0x30f8d0 - 0x30f98e CFMPriv_Print PEF binary: CFMPriv_Print
0x30f9b0 - 0x30fa7d CFMPriv_SecurityHI PEF binary:
CFMPriv_SecurityHI
0x30fb00 - 0x30fbe2 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
0x30fc60 - 0x30fd33 CFMPriv_CarbonCore PEF binary:
CFMPriv_CarbonCore
0x30fdb0 - 0x30fe83 CFMPriv_OSServices PEF binary:
CFMPriv_OSServices
0x30ff60 - 0x310022 CFMPriv_AE PEF binary: CFMPriv_AE
0x310030 - 0x3100f5 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x310170 - 0x310247 CFMPriv_ColorSync PEF binary:
CFMPriv_ColorSync
0x3102d0 - 0x3103b3 CFMPriv_FindByContent PEF binary:
CFMPriv_FindByContent
0x310430 - 0x31050a CFMPriv_HIServices PEF binary:
CFMPriv_HIServices
0x310580 - 0x310660 CFMPriv_LangAnalysis PEF binary:
CFMPriv_LangAnalysis
0x3106f0 - 0x3107d6 CFMPriv_LaunchServices PEF binary:
CFMPriv_LaunchServices
0x3108b0 - 0x310987 CFMPriv_PrintCore PEF binary:
CFMPriv_PrintCore
0x310990 - 0x310a52 CFMPriv_QD PEF binary: CFMPriv_QD
0x310b50 - 0x310c39 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
0x405000 - 0x7ec283 Microsoft Entourage PEF binary: Microsoft
Entourage
0x1008000 - 0x10204c2 Mcp Favorites Lib (Carbon) PEF binary: Mcp
Favorites Lib (Carbon)
0x10204d0 - 0x1045606 Mcp Prefs Lib (Carbon) PEF binary: Mcp Prefs
Lib (Carbon)
0x1045610 - 0x10e9d9a Mcp Internet Lib (Carbon)pwpc
PEF binary: Mcp Internet Lib (Carbon)pwpc
0x10e9da0 - 0x11c5925 PowerPlantZ PEF binary: PowerPlantZ
0x11c5930 - 0x11c89ce MCP RuntimeZ.DLL PEF binary: MCP
RuntimeZ.DLL
0x11c89d0 - 0x12fa14b MCPZ.stb PEF binary: MCPZ.stb
0x1338000 - 0x15eba1a Microsoft Framework UI PEF binary: Microsoft
Framework UI
0x15eba20 - 0x16f2340 Microsoft Framework DB PEF binary: Microsoft
Framework DB
0x4108000 - 0x410afff com.apple.textencoding.unicode 1.6.4
/System/Library/TextEncodings/Unicode Encodings.bundle/Contents/
MacOS/Unicode Encodings
0x4144000 - 0x414afff com.microsoft.shmem.bundle 10.1.5
/Applications/Microsoft Office X/Office/ShMem.bundle/Contents/
MacOS/ShMem
0x41c3880 - 0x41e19d7 Microsoft C++ Library v2 (Car)
PEF binary: Microsoft C++ Library v2 (Car)
0x41e19e0 - 0x41e23b1 MS Memory Library (Car) PEF binary: MS Memory
Library (Car)
0x42149d0 - 0x422183d MS Variant Lib (Car) PEF binary: MS Variant
Lib (Car)
0x4221840 - 0x4249207 MS Preferences Library Car PEF binary: MS
Preferences Library Car
0x42630a0 - 0x4304081 MS Internet Library (Car)pwpc
PEF binary: MS Internet Library (Car)pwpc
0x430f8f0 - 0x4312c81 MS ActiveX Lib (Car) PEF binary: MS ActiveX Lib
(Car)
0x4312c90 - 0x432cba1 MS Container Lib (Car) PEF binary: MS
Container Lib (Car)
0x432cbb0 - 0x43400c0 StdUrlMoniker (Car) PEF binary: StdUrlMoniker
(Car)
0x50a1000 - 0x50b54d7 English SpellingmpuPö(ípóhúû¥°@??ø?¡Tfå¸D
 PEF binary: English SpellingmpuPö(ípóhúû¥°@??ø?¡Tfå¸D

0x51f8000 - 0x51f8fff com.apple.aoa.halplugin 1.2.1 (1.1b2)
/System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/
AOAHALPlugin.bundle/Contents/MacOS/AOAHALPlugin
0x539e000 - 0x53d8fff com.apple.audio.SoundManager.Components 3.8
/System/Library/Components/SoundManagerComponents.component/
Contents/MacOS/SoundManagerComponents
0x5441000 - 0x547cfff com.apple.iSightAudio 6.5 /Library/Audio/Plug-
Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x5913000 - 0x5917fff com.apple.FolderActionsMenu 1.2.1
/System/Library/Contextual Menu Items/FolderActionsMenu.plugin/
Contents/MacOS/FolderActionsMenu
0x780c0000 - 0x780c9fff libz.1.1.3.dylib /usr/lib/libz.1.1.3.dylib
0x81b30000 - 0x81b3bfff com.apple.agl 2.4 (AGL-2.4) /System/Library/
Frameworks/AGL.framework/Versions/A/AGL
0x86b90000 - 0x86bbafff com.apple.QuickTime Plugin.plugin 6.5
/Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/
QuickTime Plugin
0x87ff0000 - 0x87ff1fff DVComponentGlue /System/Library/
Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x8b0c0000 - 0x8b70efff com.apple.QuickTimeComponents.component
6.5 /System/Library/QuickTime/QuickTimeComponents.component/
Contents/MacOS/QuickTimeComponents
0x8c390000 - 0x8c3d1fff com.apple.QuickTimeFirewireDV.component 6.5
/System/Library/QuickTime/QuickTimeFirewireDV.component/
Contents/MacOS/QuickTimeFirewireDV
0x8df60000 - 0x8df76fff libJapaneseConverter.dylib /System/Library/
CoreServices/Encodings/libJapaneseConverter.dylib
0x8dff0000 - 0x8e010fff libKoreanConverter.dylib /System/Library/
CoreServices/Encodings/libKoreanConverter.dylib
0x8e130000 - 0x8e13efff libSimplifiedChineseConverter.dylib
/System/Library/CoreServices/Encodings/
libSimplifiedChineseConverter.dylib
0x8e190000 - 0x8e1a3fff libTraditionalChineseConverter.dylib
/System/Library/CoreServices/Encodings/
libTraditionalChineseConverter.dylib
0x8e250000 - 0x8e25efff com.apple.JavaEmbedding 1.0.4
/System/Library/Frameworks/JavaEmbedding.framework/Versions/A/
JavaEmbedding
0x8e990000 - 0x8ea21fff com.apple.QuickTimeMPEG4.component 6.5
/System/Library/QuickTime/QuickTimeMPEG4.component/Contents/
MacOS/QuickTimeMPEG4
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3 (299)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/
CoreFoundation
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.2
/System/Library/Frameworks/CoreServices.framework/Versions/A/
Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90570000 - 0x905ddfff com.apple.framework.IOKit 1.3 (???)
/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x90699fff com.apple.CoreServices.OSServices 3.0 (3.0.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/
Frameworks/OSServices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/
CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2
/System/Library/Frameworks/CoreAudio.framework/Versions/A/
CoreAudio
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0 /System/Library/
PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/
A/ApplicationServices
0x90830000 - 0x9089ffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/
Versions/A/DesktopServicesPriv
0x909f0000 - 0x90b4afff com.apple.Foundation 6.3.3 (500.53)
/System/Library/Frameworks/Foundation.framework/Versions/C/
Foundation
0x90c30000 - 0x90c47fff libGL.dylib /System/Library/Frameworks/
OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90c60000 - 0x90cc2fff libGLU.dylib /System/Library/Frameworks/
OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90d00000 - 0x90d19fff com.apple.SystemConfiguration 1.4.1 (???)
/System/Library/Frameworks/SystemConfiguration.framework/
Versions/A/SystemConfiguration
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???) /System/Library/
Frameworks/Carbon.framework/Versions/A/Carbon
0x90d60000 - 0x90d81fff com.apple.opengl 1.3.0 /System/Library/
Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90df0000 - 0x90df4fff com.apple.JavaVM 1.4.2 (1.4.2 Release 1)
/System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x90ec0000 - 0x90ec0fff com.apple.Cocoa 6.3 (???) /System/Library/
Frameworks/Cocoa.framework/Versions/A/Cocoa
0x910b0000 - 0x910fffff com.apple.bom 1.2.3 (62.1) /System/Library/
PrivateFrameworks/Bom.framework/Versions/A/Bom
0x912a0000 - 0x912bdfff com.apple.audio.SoundManager 3.8
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4 /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
LangAnalysis.framework/Versions/A/LangAnalysis
0x91320000 - 0x913defff ColorSync /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
ColorSync.framework/Versions/A/ColorSync
0x91460000 - 0x91473fff com.apple.speech.synthesis.framework 3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x914a0000 - 0x91509fff com.apple.htmlrendering 1.1.2
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x91560000 - 0x91619fff com.apple.QD 3.4.62 (???) /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
QD.framework/Versions/A/QD
0x91670000 - 0x916a8fff com.apple.AE 1.3.2 /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
AE.framework/Versions/A/AE
0x916e0000 - 0x91773fff com.apple.print.framework.PrintCore 3.1
/System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917e0000 - 0x917f0fff com.apple.speech.recognition.framework 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x91810000 - 0x9182afff com.apple.openscripting 1.2.1 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x91850000 - 0x91860fff com.apple.ImageCapture 2.1.0
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x91890000 - 0x9189cfff com.apple.help 1.0.1 /System/Library/
Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/
Versions/A/Help
0x918c0000 - 0x918cdfff com.apple.CommonPanels 1.2.1 (1.0)
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x918f0000 - 0x9193efff com.apple.print.framework.Print 3.0 (3.2)
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Print.framework/Versions/A/Print
0x91990000 - 0x9199bfff com.apple.securityhi 1.2 (90) /System/Library/
Frameworks/Carbon.framework/Versions/A/Frameworks/
SecurityHI.framework/Versions/A/SecurityHI
0x919c0000 - 0x91a32fff com.apple.NavigationServices 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x91a90000 - 0x91a90fff com.apple.audio.units.AudioUnit 1.3.1
/System/Library/Frameworks/AudioUnit.framework/Versions/A/
AudioUnit
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91ae0000 - 0x91aebfff libCSync.A.dylib /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b10000 - 0x91b2afff libPDFRIP.A.dylib /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91b50000 - 0x91b5ffff libPSRIP.A.dylib /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x91b80000 - 0x91b93fff libRIP.A.dylib /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bb0000 - 0x91d44fff com.apple.QuickTime 6.5.0 /System/Library/
Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2)
/System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x920c0000 - 0x922a6fff com.apple.security 2.1 (163.1) /System/Library/
Frameworks/Security.framework/Versions/A/Security
0x92430000 - 0x92468fff com.apple.LaunchServices 10.3 (84)
/System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x92740000 - 0x92777fff com.apple.CFNetwork 1.2.1 (7)
/System/Library/Frameworks/CoreServices.framework/Versions/A/
Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x927d0000 - 0x92b53fff com.apple.HIToolbox 1.3.1 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x92d30000 - 0x92d80fff com.apple.HIServices 1.4.0 (0.0.1d1)
/System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/HIServices.framework/Versions/A/HIServices
0x92dc0000 - 0x932bcfff com.apple.AppKit 6.3.1 (743.14)
/System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x935d0000 - 0x938a6fff com.apple.CoreGraphics 1.203.12 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x939a0000 - 0x939b4fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x939d0000 - 0x939d4fff libmathCommon.A.dylib /usr/lib/system/
libmathCommon.A.dylib
0x93b50000 - 0x93bf5fff com.apple.audio.toolbox.AudioToolbox 1.3.1
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AudioToolbox
0x94060000 - 0x9407ffff com.apple.WebServices 1.1.0 /System/Library/
Frameworks/CoreServices.framework/Versions/A/Frameworks/
WebServicesCore.framework/Versions/A/WebServicesCore
0x940e0000 - 0x940e1fff com.apple.JavaCarbonSupport 1.1
/System/Library/PrivateFrameworks/JavaCarbonSupport.framework/
Versions/A/JavaCarbonSupport
0x945b0000 - 0x945b9fff libz.1.dylib /usr/lib/libz.1.dylib
0x94610000 - 0x9462afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2 /System/Library/
Frameworks/CoreServices.framework/Versions/A/Frameworks/
SearchKit.framework/Versions/A/SearchKit
0x94a30000 - 0x94af2fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x94b20000 - 0x94babfff com.apple.ink.framework 1.1 (54.4)
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Ink.framework/Versions/A/Ink
0x954c0000 - 0x95ac6fff libBLAS.dylib /System/Library/Frameworks/
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0x95b20000 - 0x95df0fff libLAPACK.dylib /System/Library/
Frameworks/Accelerate.framework/Versions/A/Frameworks/
vecLib.framework/Versions/A/libLAPACK.dylib
0x95e40000 - 0x95eadfff libvDSP.dylib /System/Library/Frameworks/
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0x95f00000 - 0x95f20fff libvMisc.dylib /System/Library/Frameworks/
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A/libvMisc.dylib
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a20000 - 0x96ae2fff libcrypto.0.9.7.dylib /usr/lib/
libcrypto.0.9.7.dylib
0x96b40000 - 0x96b6efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/
Versions/A/ATS
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96e80000 - 0x96e90fff com.apple.vecLib 3.0.1 (vecLib 3.0.1)
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A

Allen Watson

amar@z... said:
NOTE: I've been trying to send MS a support request via their website but it
keeps crashing when I submit -- "We could not send your incident
information because of a system or network error. Please try again in a few
minutes." It's happend all day. I can't leave feedback on the support site
because that "service is unavailable" (http://support.microsoft.com/
common/survey.aspx?scid=sw;en;1076) so I'm posting here :(

I'm afraid I'm not an IMAP user, so I don't think I can help with the
basic problem. As for the reporting, though, try sending your complaint
through the page you can reach from Entourage's menu: Help->Send
Feedback on Entourage.
 

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