Entourage created multiple Main Idently windows

[sandy189]

Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: pop When I opened Entourage this morning, there were 118 Main Identity windows. It's very strange,because I did not do this. Each window has a black background border behind it. I have closed all these windows several times, but the application keeps crashing and, when I relaunch it, the same 118 main identity windows are there.

 

[Diane Ross]

When I opened Entourage this morning, there were 118 Main Identity windows.
It's very strange,because I did not do this. Each window has a black
background border behind it. I have closed all these windows several times,
but the application keeps crashing and, when I relaunch it, the same 118 main
identity windows are there.

Delete this preference file, manually close each window then rebuild the
database.

~Library/Preferences/Microsoft/Entourage Preferences

Entourage 2008 now allows users to Option-click on the red close button to
close multiple windows.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[sandy189]

Me again. I forgot to mention that it crashes every time I try to change the color of the text.

 

[sandy189]

Sorry, I don't know what you mean by &quot;Delete this preference file.&quot; I have manually closed each window several times today.

 

[sandy189]

Well, I seem to have fixed it . . . don't ask me how. All I did was open the database utility to verify the database. It said it was operating correctly. When I reopened Entourage, no more multiple windows. Yay.